1. Agents in E-commerce Roger Batsel CSCI 343 5 May 1999

2. What is an agent? Personalized Continuously running Semiautonomous

3. Implementation Auction Servers Stationary Agents Mobile Agents Hybrid/Combination

4. Buying Process Need Identification

5. Buying Process Need Identification Product Brokering

6. Buying Process Need Identification Product Brokering Merchant Brokering

7. Buying Process Need Identification Product Brokering Merchant Brokering Negotiation

8. Buying Process Need Identification Product Brokering Merchant Brokering Negotiation Purchase and Delivery

9. Buying Process Need Identification Product Brokering Merchant Brokering Negotiation Purchase and Delivery Product Service and Evaluation

10. Examples

11. Source Article Maes, Guttman, Moukas. “Agents That Buy and Sell.” Communications of the ACM. March 1999.

12. Thank you for your attention ! Roger Batsel CSCI 343 5 May 1999