1. Chapter Eight Communicating Master Student Map

2. Copyright © Houghton Mifflin Company. All rights reserved.Chapter 8 Map - 2 Why this chapter matters … Your communication abilities are as important to your success in the workplace as your technical skills.

3. Copyright © Houghton Mifflin Company. All rights reserved.Chapter 8 Map - 3 What is included … Communicating in a diverse world Choosing to listen Choosing to speak Communicating across cultures Managing conflict Join a diverse workplace Create high-performing teams Three paths to clear writing Avoiding plagiarism Mastering public speaking Joining online communities Power Process: “Employ your word” Master Student Profile: Sampson Davis

4. Copyright © Houghton Mifflin Company. All rights reserved.Chapter 8 Map - 4 How you can use this chapter … Listen, speak, and write more effectively. Prevent and resolve conflict with other people. Build satisfying relationships with people of many cultures.

5. Copyright © Houghton Mifflin Company. All rights reserved.Chapter 8 Map - 5 As you read, ask yourself: What if … … I could align my words and my actions in ways that transform my life.