1. Twitter and other social media #TERENA

2. www.twitter.com/surfnet1 Twitter: from buzz to mass medium

3. www.twitter.com/surfnet2 What it is all about

4. www.twitter.com/surfnet3 Twitter in context (1/3) -Social

5. www.twitter.com/surfnet4 Twitter in context (2/3) -Work (Maxime Verhagen is the Dutch minister of foreign affairs)

6. www.twitter.com/surfnet5 Twitter in context (3/3) -News

7. www.twitter.com/surfnet6 Some other examples…

8. www.twitter.com/surfnet7 What is true? Dutch writer shows a picture of himself to prove it’s really him

9. www.twitter.com/surfnet8 Twitter-basics -Tweet: A message on twitter -Followers: People that follow your account -Following: People you follow -DM: direct message (tweet begins with D ‘space’ username) -Reply: an answer to another Twitter-user begins with @username -RT: retweet: used to indicate that you are forwarding a Twitter message -Remember: you only have 140 characters. This includes usernames, RT etc. etc. So try using short names!

10. www.twitter.com/surfnet9 Using Twitter -Web: www.twitter.com -TweetdeckTweetdeck -Powertwitter, Twitterfox (add-ons) -Mobile -Search: search.twitter.com -Hashtags (#event)Hashtags

11. www.twitter.com/surfnet10 Showing Tweets -TwitterfountainTwitterfountain -CoveritliveCoveritlive -TweetgridTweetgrid -Widgets (via Twitter.com) -TwitterfallTwitterfall -TweetchannelTweetchannel -Meer tools: http://twitter.com/downloads http://twitter.com/downloads

12. www.twitter.com/surfnet11 Do’s and don’ts -Show that the account is used by a person (photo, link) -Update your account on a regular basis -Respond to what other people write, but remember that you are in a public place: maybe other media are more appropriate for what you want to discuss. -Be polite;-)

13. www.twitter.com/surfnet12 What could/should an NREN do with Twitter? -Forward your newsletter to Twitter -Monitor what other people are saying about you? -Information on (network-)problems? -Helpdesk? -Reporting on events? -Provide information on how to use the medium for employees

14. www.twitter.com/surfnet13 Who to follow? (in Dutch…) -@surfnet -@surfspotnl -@kennisnet -@surfdiensten -@fairyharry (Harriet Damen) -And others In Holland there is a guide which lists Twitter-users; it has a uk, be, de and com version as well: -www.twittergids.nl

15. www.twitter.com/surfnet14 Some clips: -Twouble with TwittersTwouble with Twitters -The Twitter Global MindThe Twitter Global Mind -How to Use Twitter HashtagsHow to Use Twitter Hashtags

16. www.twitter.com/surfnet15 Other useful links - http://usernamecheck.com/ (checks the availability of usernames on loads of platforms)http://usernamecheck.com/ - Social media in numbersSocial media in numbers - What the f**k is social media?What the f**k is social media? - Use case DellUse case Dell