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Voice and Integrated Communications (VICI) November 28, 2005 Ben Teitelbaum
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2 Many ways to improve collaboration and communications… Multi-media integration Rich presence Integration with campus IT Use of IPv6 and multicast Fidelity Privacy Addressing Survivability Emergency services VICI = Mass-Use Communications * Drawings by Louis Teitelbaum (age 6)
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3 Need for New Campus Communications Services Voice was once revenue-generating for many schools; no longer Users have adopted consumer services to meet personal / profession needs Cellular Consumer IM&P (e.g. AIM, YIM, MSN) Consumer VoIP (e.g. Skype, FWD) How can universities develop services to: Recapture these customers? Enhance the campus life experience? Facilitate collaborative research? Improve productivity?
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4 VICI Scope Working Groups SIP.edu Presence and Integrated Communications (PIC) VoIP I-TECs Texas A&M I-TEC (focused on VoIP) Voice Service Advisory Council Investigated potential for Internet2 voice services NG911 Next-generation IP 911 pilot
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5 VICI Resources Snapshot 1/2 One Program Manager Ben Teitelbaum, Internet2 Three Volunteer WG Chairs Dennis Baron, MIT Walt Magnussen, Texas A&M Rodger Will, Ford Motor Company Funding sources NTIA NG911 grant Earmarked Pulver.com Internet2 gift Google Summer of Code Grants (1.5 this past summer)
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6 VICI Resources Snapshot 2/2 Corporate Engagement Avaya (discounts, donations, WG participation) Cisco (discounts, donations, WG participation) Pulver.com (cash gift, WG participation) Hewlett-Packard (strong WG participation) Wave Three Software (donations, WG participation) VoEx (membership, weak WG participation)
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7 Connective Middleware: SIP.edu Dial an email addresses, ring a phone Goals Grow SIP connectivity and use Increase value proposition for early adopters Promote a converged electronic identity Means SIP.edu Cookbook Vendor Partners –Cisco –Avaya –Pulver.com Community of implementers INVITE sip:bob@bigu.edu DNS SRV eduPerson LDAP Bob's Phones SIP-PBX Gateway PBX bigu.edu Voice, video, IM, … INVITE sip:5432@gw.bigu.edu
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8 SIP.edu Deployment
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9 Shibboleth Moderating Middleware: Federated Authentication Open source attribute-based single sign-on software with an emphasis on user privacy, built on the SAML 1.1 specification Scalable, decentralized infrastructure Critical to a broad range of initiatives and applications Being adopted and implemented Industry International partners A federation for American higher education, initially focused on.edu origins Expected to serve as a trust anchor for a variety of Internet2 efforts Call authentication Spam prevention
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10 Alice (alice@foo.edu) Salon1 IM (poor) Bob (bob@bar.edu) Salon2 (Deploying IPv6, over in 12 min) IM PIC-WG Rich Presence Trials 1/2 Participatory trials of SIP/SIMPLE services Location, calendaring, and Internet weather presence Rich presence enabled through integration with directories, calendaring, and performance monitoring systems Great dialogue started on the potential of the technology and on the challenge of presence privacy management Server Open source Iptel.orgs SER extended with presence agent module Integrated Wi-Fi-based location tracking system (HP Labs) Documenting and packaging for general release to campuses
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11 PIC-WG Rich Presence Trials 2/2 Clients SIPC (Columbia IRT) Session (Wave Three Software) eyeBeam (Xten) Key corporate partnerships Ford Motor Company Hewlett Packard Wave Three Software
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12 TAMU ITEC ITEC.tamu.edu Established July of 2004 One of four Internet2 Technology Evaluation Centers Focus on VoIP and Information Assurance Housed at Research Park, TAMU Supporting Vendors Agilent Alcatel Anritsu Broadsoft Cisco IPTel IXIA Nortel Pingtel Siemens Shoreline
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13 Multimedia support Open standards and COTS Cheaper –Cisco –Nortel –State of Texas –State of Virginia NG911 Project NTIA-funded project Will deploy proof-of-concept deployments of IP-PSAPs Texas A&M and Columbia University with… –Internet2 –NENA Not only solve VoIP 911, but do better! Higher resilience Faster call setup Testability Demonstrations National Press Club (May 2005) NENA annual meeting
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14 Emerging IETF/NENA I3 Architecture provide location (civil or geo) include civil and/or geo sip:sos@ 911 911 sos 112 sos sip:psap@leonia.nj.gov cn=us, a1=nj, a2=bergen DHCP This slide complements of Henning Schulzrinne, Xiaotao Wu, & the CINEMA crew (Columbia University) GPS
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15 VSAC Charter: Would it make sense for Internet2 to provide voice services to its membership? Caveat #1: Group did not conduct an overall program review of Internet2's voice and integrated communications R&D efforts (e.g. NG911, SIP.edu, PIC rich presence) Caveat #2: Group did not do a deep-dive on policy. Focus was instead on the business case and on technology strategy
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16 Voice Services Advisory Committee Walt Magnussen, Melanie Leggett (Texas A&M) Chair Harvey Buchanan (Florida State) Doug Carlson (NYU) Net@EDU ISC liaison James Cross (Michigan Tech) Ron Hutchins (Georgia Tech) Mark Johnson (MCNC) Christine Moe (Stanford) Michele Narcavage (University of Pennsylvania) Pradip Patel (University of Michigan) Mike Roberts (Internet2) Consultant John Streck (NCSU) Ben Teitelbaum (Internet2) Flywheel Bob Vonderohe (University of Chicago) Garret Yoshimi (University of Hawaii)
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17 Recommendations Immediately Create VoIP Routing Registry Service Develop Disaster Recovery Service Develop Mobile Voice Service Carefully Weigh Risks of ITSP 1 Access Service 1 Internet Telephony Service Providers (ITSPs) provide access to traditional telephony services over IP.
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18 VSAC Status NPPAC rejected recommendations due to CALEA concerns Group suspended Time to re-constitute and re-assess?
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