1. KMP2P www.kmp2p.hkKMP2P All-Practice Group First All-Practice Group Meeting 16 Mar 2013

2. KMP2P Meeting Details Date:16 Mar 2013 (Saturday) Time:17:30pm – 19:00pm Venue:PolyU Student Canteen 3/F, Communal Building 文康大楼 Dinner:19:00pm (optional) PolyU 南北小厨 4/F, Communal Building 文康大楼 216 Mar 2013KMP2P First All-PG Meeting

3. KMP2PAgenda 1.Brief Introduction of KMP2P 2.Overall Introduction of Practice Groups (PGs) 3.Requirements 4.Individual PG Briefing –KMP2P on Facebook (FB) –KMP2P Portal (PT) –Events Management (EV) –Marketing & Membership (MM) –Planning & Operation (PO) 5.Logistics 316 Mar 2013KMP2P First All-PG Meeting

4. KMP2PAgenda 1.Brief Introduction of KMP2P 2.Overall Introduction of Practice Groups (PGs) 3.Requirements 4.Individual PG Briefing –KMP2P on Facebook (FB) –KMP2P Portal (PT) –Events Management (EV) –Marketing & Membership (MM) –Planning & Operation (PO) 5.Logistics 416 Mar 2013KMP2P First All-PG Meeting

5. KMP2P KMP2P Brief Introduction Refer to separate presentation on KMP2P Intro v1.1 Progress of KMP2P KMP2P Website & Facebook Group KMP2P Website Introduction Individual page for each PG 516 Mar 2013KMP2P First All-PG Meeting

6. KMP2PAgenda 1.Brief Introduction of KMP2P 2.Overall Introduction of Practice Groups (PGs) 3.Requirements 4.Individual PG Briefing –KMP2P on Facebook (FB) –KMP2P Portal (PT) –Events Management (EV) –Marketing & Membership (MM) –Planning & Operation (PO) 5.Logistics 616 Mar 2013KMP2P First All-PG Meeting

7. KMP2P All PGs Brief Introduction Why practice, why practice group ? Perceive ourselves as: –KMP2P a new setup organization (it is real) –Each PG equivalent to a department –All of us are entrepreneurs –Together we paint our pictures together –Changes will come as a collaborative decision –Together Everyone Achieve More (TEAM) Nothing stop PGs from seeking help from other members 716 Mar 2013KMP2P First All-PG Meeting

8. KMP2P Infrastructure @1 st PG Intake 816 Mar 2013KMP2P First All-PG Meeting Planning & Operation PO Initial Setup Team IST Allow Ourselves to Change in Future

9. KMP2P Obligations for Individuals Contribution + Commitment –Time & Effort, it is challenging –We are serious, we are married –Resignations acceptible, allow replacement Terms of Office –Normally ½ year, with exceptions for individual PG –Obligation to help transition to next intake Other Members’ Involvements –Open, welcomed, as observers, as dormant participants –For learning, for transition, for successors –Need to keep schedule of activities transparent 16 Mar 20139KMP2P First All-PG Meeting

10. KMP2P Obligations for Individuals Rules of Conduct –Respect to each other –Group collaboration & decisions –Follow collaborative decisions –Care of other PGs’ needs & concerns –Conflicting situations resolve by 3 rd party –IST will be final decision authority –Attendance & Engagement in PG Min 70% guideline Below 70% should seek resignation Nothing personal 16 Mar 201310KMP2P First All-PG Meeting

11. KMP2PAgenda 1.Brief Introduction of KMP2P 2.Overall Introduction of Practice Groups (PGs) 3.Requirements 4.Individual PG Briefing –KMP2P on Facebook (FB) –KMP2P Portal (PT) –Events Management (EV) –Marketing & Membership (MM) –Planning & Operation (PO) 5.Logistics 1116 Mar 2013KMP2P First All-PG Meeting

12. KMP2P Requirements for each PG Roles to be defined in each PG –Accountability –e.g. Leader, Secretary, … –Internal Election & Agreement, then Publish Each PG responsible for updating individual PG web page, calendar –Transparency is the key, schedules, progress, reports in brief Attend All-PG-Meetings & Activities –To be hosted by PO Participation in different occasions for Share of Experience Padlet.com as ideas bank 16 Mar 201312KMP2P First All-PG Meeting

13. KMP2PAgenda 1.Brief Introduction of KMP2P 2.Overall Introduction of Practice Groups (PGs) 3.Requirements 4.Individual PG Briefing –KMP2P on Facebook (FB) –KMP2P Portal (PT) –Events Management (EV) –Marketing & Membership (MM) –Planning & Operation (PO) 5.Logistics 1316 Mar 2013KMP2P First All-PG Meeting

14. KMP2P KMP2P on Facebook Team Current Status A FB “closed group” setup by KF Current Group Admin – KF / Tommy / Hong Not all are registered members A FB “page” also setup by KF – not published –Prepare for promotions in future –Difference btw “group” & “page” on FB 1416 Mar 2013KMP2P First All-PG Meeting FB

15. KMP2P KMP2P on Facebook Team Job of PG Overall Social Network Strategy Formulate inter-PG needs & support Policy & admin on Facebook Guideline of contents Role as a reporter –News from within KMP2P –KM related news or activities –Follow-up with other PGs to report progress & activities 1516 Mar 2013KMP2P First All-PG Meeting FB

16. KMP2P KMP2P on Facebook Team Job of PG FB Group & FB Page Not to forget website Establish own Work Scope, Plan & KPI Future role with MM 1616 Mar 2013KMP2P First All-PG Meeting FB

17. KMP2P KMP2P on Facebook Team Members Ken Wong Autumn Lin Man Yan Chan Annie Leung Tommy Yim (IST) Mandy Liu (IST) Anna Hui (IST) 16 Mar 2013KMP2P First All-PG Meeting 17 FB

18. KMP2P KMP2P Portal Team Current Status www.kmp2p.hk domain free for 1 yearwww.kmp2p.hk –valid until 24 Dec 2013 Google Site –Site Structure: Public / Members / IST areas Google Groups –Manage memberships –Manage Google Site access rights –Forum –Group Email –New Google Group for each PG 1816 Mar 2013KMP2P First All-PG Meeting PT

19. KMP2P KMP2P Portal Team Current Status Individual Page for each PG –To be self-administered Google Drive for storage Padlet.com as an open Ideas Bank –Just started, new trial, optional to use 1916 Mar 2013KMP2P First All-PG Meeting PT

20. KMP2P KMP2P Portal Team Job of PG Existing Portal –Take over admin of existing Google Site Assign responsible administrator New Portal –Study & define requirement of future portal –Study & define technology to use Consider feasibility, practicability, … Consider future trend & needs –Design of Portal / UI –Implementation / Customization / add-ons, … 2016 Mar 2013KMP2P First All-PG Meeting PT

21. KMP2P KMP2P Portal Team Job of PG New Portal (cont) –Testing, Training & Documentation Training to other PGs or members Documentation for future support, governance or transitions Other Tools Management –Other tools supporting KMP2P & PGs e.g. conferences, wiki, padlet –Integration Develop Support Structure to other PGs or Members 2116 Mar 2013KMP2P First All-PG Meeting PT

22. KMP2P KMP2P Portal Team Job of PG Additional / Future Technology Needs –Team / group activities report –e.g. Blogging, Repository Establish Governance Policy Establish own Work Scope, Plan & KPI Formulate inter-PG needs & support 2216 Mar 2013KMP2P First All-PG Meeting PT

23. KMP2P KMP2P Portal Team Resources Available Hosting space available but not for long term Open sources: WordPress, Joomla, Drupal David O’Dwyer on WordPress/Joomla Briefing Other free resources or open sources available in the market 2316 Mar 2013KMP2P First All-PG Meeting PT

24. KMP2P KMP2P Portal Team Members Ken Wong Autumn Lin Man Yan Chan So Ling Ho Sam Lam KF Cheng (IST) Tommy Yim (IST) Mandy Liu (IST) 16 Mar 2013KMP2P First All-PG Meeting 24 PT

25. KMP2P Events Management Team Current Status PG is our first event –Nothing internally organized so far Internal vs External External activities listed on website 2516 Mar 2013KMP2P First All-PG Meeting EV

26. KMP2P Events Management Team Job of PG Develop activities & practice opportunities Develop KM strategy Formulate inter-PG needs & support Attractions + Engagement (new/old members) Marketing Establish own Work Scope, Plan & KPI Don’t forget –Observations & feedbacks –PG experience cultivation –Funs too 2616 Mar 2013KMP2P First All-PG Meeting EV

27. KMP2P Events Management Team Members Autumn Lin Man Yan Chan John Yu Sam Lam Lilian Luo Maria Leung (IST) Mandy Liu (IST) 16 Mar 2013KMP2P First All-PG Meeting 27 EV

28. KMP2P Marketing & Membership Team Current Status Marketing –UNLECTURE –Website –Facebook Group –Google+ –Facebook Page (not yet published) Internal Marketing 2816 Mar 2013KMP2P First All-PG Meeting MM

29. KMP2P Marketing & Membership Team Current Status Membership –Only Full Members and Student Members –Only online registrations, limited fields –Member requirement on website –Member List on website –No Membership fee for now 2916 Mar 2013KMP2P First All-PG Meeting MM

30. KMP2P Marketing & Membership Team Job of PG Membership –Member Registration System –On-Boarding Program –Members Care & Experience Program –Member Relationship Program External Marketing –Strategy, tools & FB page –New members recruitment Internal marketing –Strategy for sustainability & recruitment 3016 Mar 2013KMP2P First All-PG Meeting MM

31. KMP2P Marketing & Membership Team Job of PG Members Recruitment/Engagement Formulate inter-PG needs & support Establishment of CRM as marketing tools Social Networks utilization/integration Establish own Work Scope, Plan & KPI 3116 Mar 2013KMP2P First All-PG Meeting MM

32. KMP2P Marketing & Membership Team Members Autumn Lin Man Yan Chan Lilian Luo Brian Lee KF Cheng (IST) 3216 Mar 2013KMP2P First All-PG Meeting MM

33. KMP2P Planning & Operation Team Current Status Objectives Logo not yet determined VMV started but no progress Activities needed –Therefore Practice Group 3316 Mar 2013KMP2P First All-PG Meeting PO

34. KMP2P Planning & Operation Team Job of PG Planning –Strategic Direction to continue establishment of KMP2P as a Community –Roles between Practice Group and IST –Infrastructure – now & future Operations –Establish own Work Scope, Plan & KPI –Formulate inter-PG needs & supportOverall PG progress, planning & operation –Succession plans 3416 Mar 2013KMP2P First All-PG Meeting PO

35. KMP2P Planning & Operation Team Members Ken Wong Autumn Lin Man Yan Chan John Yu Antonio Sy Lilian Luo Brian Lee KF Cheng (IST) Maria Leung (IST) Anna Hui (IST) 35 16 Mar 2013KMP2P First All-PG Meeting PO

36. KMP2PAgenda 1.Brief Introduction of KMP2P 2.Overall Introduction of Practice Groups (PGs) 3.Requirements 4.Individual PG Briefing –KMP2P on Facebook (FB) –KMP2P Portal (PT) –Events Management (EV) –Marketing & Membership (MM) –Planning & Operation (PO) 5.Logistics 3616 Mar 2013KMP2P First All-PG Meeting

37. KMP2PLogistics Nominations of roles in each PG –Within 1 week –To be listed on website First meeting in each PG –Asap, preferably within 2 weeks Setup of collaboration Tools –Google Group for each PG –Google Calendar for each PG –Admin rights 3716 Mar 2013KMP2P First All-PG Meeting

38. KMP2P http://www.kmp2p.hk https://www.facebook.com/groups/kmp2p/ 3816 Mar 2013KMP2P First All-PG Meeting