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MGT 709 New Venture Creation
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Determining how entrepreneurial projects will be pursued Corporate culture Leadership Structural features that guide and constrain action Organizational systems that foster learning and manage rewards Use of teams in strategic decision making Whether the company is product or service oriented Whether the firm’s innovation efforts are aimed at product or process improvements The extent to which it is high-tech or low-tech
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Autonomous corporate venturing (work) group Frees entrepreneurial team members from constraints imposed by existing norms and routines Facilitates open-minded creativity But, does isolate the group from the corporate mainstream New venture groups (NVGs) Business incubators Focused Approaches to Corporate Entrepreneurship Autonomous corporate venturing work group
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Goal is to identify, evaluate, and cultivate venture opportunities Typically function as semi-autonomous units with little formal structure Involvement includes Innovation and experimentation Coordinating with other corporate divisions Identifying potential venture partners Gathering resources Launching the venture Focused approach New Venture Group
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Business incubators are designed to “hatch” new businesses Incubators provide some or all of the following functions Funding Physical space Business services Monitoring Networking Focused approach Business Incubators
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Dedication to principles and practices of entrepreneurship is spread throughout the firm Ability to change is a core capability Stakeholders can bring new ideas or venture opportunities to anyone in the organization Two related aspects of dispersed entrepreneurship Entrepreneurial culture Product champions
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Culture of entrepreneurship Search for venture opportunities permeates every part of the organization Effect is strongest when it animates all parts of the organization Strategic leaders and the culture generate a strong impetus To innovate Take risks Seek out new venture opportunities Dispersed approach Entrepreneurial Culture
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Product (or project) champions Bring entrepreneurial ideas forward Identify what kind of market exists for the product or service Find resources to support the venture Promote the venture concept to upper management New project must pass two critical stages Project definition Project impetus Dispersed approach Product Champions
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Techniques used to limit the expense of venturing or to cut losses when entrepreneurial initiatives appear doomed Comparing strategic and financial goals Are the products or services offered by the venture accepted in the marketplace? Are the contributions of the venture to the corporation’s internal competencies and experience valuable? Is the venture able to sustain its basis of competitive advantage?
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Techniques used to limit the expense of venturing or to cut losses when entrepreneurial initiatives appear doomed Exit champions Willing to question the viability of a venture project Demand hard evidence and challenge the belief system that is carrying an idea forward Hold the line on ventures that appear shaky Real options Managing the uncertainty associated with launching new ventures
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How can mature companies act like a startup? Make sure everybody is creating value Reward great people, give them a voice Get back to market validation Every presentation around customer pain Communicate a common vision Don’t waste resources on internal competition Align new products with the sales model Harness entrepreneurial energy Reward great ideas, give people autonomy, establish safe havens
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How can mature companies act like a startup? Make decisions and act fast – speed wins Cut the bureaucracy, take risks 50% of time in meetings Listen to customers or lead people Stick to your core competency work with people who will get the job done Create smaller, dynamic units 16 person teams in military, minimal org overhead Keep R&D alive
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Ecosystem venturing Supports and encourages a network of customers and suppliers Value of benefits for existing businesses divided by invested capital – don’t lose focus Innovation venturing Spend a proportion of an existing functional budget in a ‘venturing’ way (e.g. R&D) Focus on commercializing new technologies for existing business Make sure it stays under a functional head rather than become a general ‘innovation fund’
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Harvest Venturing Convert existing corporate resources into commercial ventures and then into cash Must not be needed by current or future org Danger of becoming a ‘new growth’ unit rather than focusing on existing resources Private Equity Venturing Setting up a VC operation Need privileged access to deals in early stage of lifecycle and some value-added for new firms Danger of being bringing nothing special to the table but thinking you do (hubris)
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Focus on low probability projects Little attention or commitment from core Not given enough time or funds (due to competition with core business) It’s a tough business Even VC firms earn below cost of capital on average
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CONSULTING SKILLS
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The business of discovery is: Doing layers of analysis Understanding the political climate Resurfacing resistance to sharing information Seeing the interview as an intervention
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Distinguish between the presenting problem and the underlying problem Understand the technical problem and how it is being managed (or not) Ask questions about what others are doing to cause or maintain the problem Ask questions about the client’s own role Plan the data collection jointly Involve the client in interpreting the data Condense to a limited number of issues Use simple language Develop a clear and simple picture of what is going on There may be a similarity between how the client manages you and the organization THE PURPOSE OF DISCOVER IS TO GET ACTION, NOT DO RESEARCH
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Concentrate on four things beyond the technical considerations: Keep simplifying your inquiry so that is ends up focusing more and more on the next steps the client can take Use everyday language Give a great deal of attention to your relationship with the client Include the client at every opportunity in deciding how to proceed. Deal with resistance as it arises. Treat technical data as valid and relevant. Also assess how the problem is being managed. The presenting problem is never the real problem!
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Ten steps to launch: Reaffirm the proposal content with the buyer Begin doing something Find and meet the key players Begin co-opting resistance By-pass islands Periodically meet with the buyer Make your successes visible to the organization Share credit, or even bestow all of it Illustrate closure Visibly make mid-course corrections
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Challenge basic premises If the internal people had it all figured out, they wouldn’t need you Seek documented (objective) validation for bald-faced assertions Ensure you have alternative sources of information. Don’t talk. Listen. Cafeteria, the implementers, customers, suppliers, office staff Ask anyone who volunteers information for examples, frequency, and who else was there Trust your instincts and history. Search for incongruities.
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Avoid being intimidated Establish a comfortable first name relationship Never pose as an expert Don’t defend yourself with credentials or background Try to meet on neutral turf Push back firmly whenever the situation calls for it Never accept a political role or take sides Be proactive Do your homework Face setbacks honestly Understand that tomorrow’s another day THE MORE YOU GIVE IN, THE MORE THEY’LL EXPECT YOU TO GIVE; THE MORE YOU STAND FIRM, THE MORE THEY’LL RESPECT YOU
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Avoid intimidating others Don’t start by talking Don’t start with your process/methodology Stop dropping the buyer’s name Join them in the cafeteria Contribute to company causes Observe social mores Dress like everyone else Maintain confidences Don’t take sides Show humility NEVER GIVE AN ORDER TO ANY CLIENT PERSONNEL
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CONSULTING TOOLS
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