1. Postgraduate Decision Making Emily Hargreaves Market Research Officer

2. The Research Aim: to understand what influences PG students’ choice of university 6 focus groups – 2 x Home / EU final year UG students – 2 x Home / EU PG students – 2 x International students – mixture of final year UG and PG

3. Motivations

4. How do they research their options? Most had a good idea of what they wanted to study before they began their search A Google key word search was used to identify institutions offering similar courses League tables used to identify strong institutions UG tutors consulted in their capacity as experts “By the time you get to masters you know what you want from a course.”

5. Refining options PG’s main source of information on universities was their websites, where they searched for course and institution information They only ordered prospectuses from institutions they were seriously considering – the main value was to aid comparison between institutions Prospective PGs were more likely to contact universities / departments they were interested in to make enquiries and discuss courses in detail

6. What are they excited about? The opportunity to learn new things Gain greater independence in their learning Discover a new place – and perhaps a new culture Working with a high ranking department Working alongside students with similar interests Making connections with industry

7. And what are their concerns? Moving to an unfamiliar area or country Level of study Will the investment pay off? Finances “They might want you to have brilliant ideas if you're doing a masters – and I can’t think of any! ”

8. Finances Finances play a big role in decision making Tuition fees and living expenses whilst studying are taken into account Lack of affordable private funding options add to perceptions of PG as a financial investment Availability of bursaries, scholarships and other funding opportunities can influence choices Providing clear, accurate and timely information on fees and funding will help students make the right choices for them Proving value for money is key to converting applicants

9. So what do prospective PGs want from universities? book graphicperson Treat me as an individual Show me university life Engage me in my subject Give me value for money

10. Treat me as an individual Taking a PG qualification to specialise or stand out – be recognised as an individual Hoping for more personal relationship with department Looking for signs of this before registration – Personal responses to enquiries – Staff interested in applicant and happy to help Happy to dismiss universities that don’t appear to value applicants “I’m not saying they went out of their way, but they definitely put in effort to help me.”

11. Give me value for money PG study is a big investment Students are investing to benefit their careers They want reassurance that they will get a return on their investment – Employability prospects – Help them stand out – Sources of financial support “If you don’t have a masters it’s harder to get a job.”

12. Engage me in my subject Prospective PGs want a more detailed understanding of what they will be studying and how they would fit in with the department – Detailed module info – Assessment methods – Experience / skills – Staff / PhD research profiles Those contacting the university want to discuss the programme and ideas in detail with a tutor / academics “A department that was willing…to discuss ideas with you is one I’d be more willing to work with.”

13. Show me university life PG students won’t be solely focused on their studies – they want to know about where they will be living as well: – Accommodation – What’s going on in town and on campus – Clubs and societies – Local amenities “[The campus] just has so much going on … to me this feels like a community.”

14. Key messages – what works… Lancaster is top ten Research excellence These messages combine to show the quality of a degree Seen to improve employability Careers & employability Priority for most prospective PGs Reassuring to know support will be there “If employers have heard of it they are much more likely to value the degree.”

15. …and what doesn’t We’re global More of a hygiene factor Needs to be truly global Recognition of international research and recognition by employers internationally was valued We’re collegiate Less applicable for PG than UG Has some appeal for incoming PG students “If you’re not global nowadays there’s no point in you being there.”

16. Thank you – any questions? For more information please contact Emily Hargreaves (e.hargreaves@lancaster.ac.uk)e.hargreaves@lancaster.ac.uk