1. Building Community: Online Tools for Spanish Speakers Loida Garcia-Febo Coordinator, New Americans Program Queens Library

2. 2 http://www.cbsnews.com/stories/2011/03/24/national/main20046755.shtml

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5. 5 PEW Hispanic Center Report: U.S. Hispanic Country-of-Origin Counts for Nation, Top 30 Metropolitan Areas http://pewhispanic.org/files/reports/142.pdf

6. 6 2009 American Survey Data in PEW Hispanic Center Report: U.S. Hispanic Country-of-Origin Counts for Nation, Top 30 Metropolitan Areas http://pewhispanic.org/files/reports/142.pdf

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8. UNESCO Public Library Manifesto The services of the public library are provided on the basis of equality of access for all, regardless of age, race, sex, religion, nationality, language or social status. Specific services and materials must be provided for those who cannot, for whatever reason, use the regular services and materials, for example linguistic minorities, people with disabilities or people in hospital or prison. http://www.unesco.org/webworld/libraries/manifestos/libraman.html

9. IFLA/ Multicultural Communities: Guidelines for Library Services – Page 3 http://www.ifla.org/files/library-services-to-multicultural-populations/publications/multicultural-communities-en.pdf

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13. 13 Reaching out to our Diverse Communities

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30. 30 Spanish Language “Faces” Campaign

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32. Policies Translations Plan Staff

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37. 37 loidagarciafebo@gmail.com @loidagarciafebo