1. „Dorfservice“ – Village Service Eva Altenmarkter-Fritzer Ursula Feist LINC 2010 – Kirchberg, 16.3.2010

2. Content Starting Position Aims Project Structure Measures / Services Challenges Outlook

3. Starting Position

6. Demographical Development Ageing of the population Out-migration Increase of commuters Women‘s role model has changed Family structures have changed  Gaps in the social net

7. Aims To strengthen community based social structures by –Closing gaps in the social net –Mobilizing voluntary social work –Setting up a platform for social arguments in the villages –Building up social networks in the district –Creating jobs for women returners

8. Project Structure Funding bodies Employment Centre, Dept. 20 and Dept. 13 of the Carinthian Regional Government, Municipalities, Ministry of Social Affairs Supervision team Project executing organization Board of the Association for Household, Family and Business Service „Verein für Haushalts-, Familien- und Betriebservice“ External Consulting Financials, Controlling, Project Development, Organization Development, Special Contents, Qualification Project Team 1 Project Leader, 2 Project Coordinators 6 Staff Members of the Dorfservice in the villages Municipalities Irschen & Dellach, Berg & Greifenburg, Lendorf&Baldramsdorf, Mühldorf & Lurnfeld, Trebesing & Malta, Rennweg & Krems Administrative District for Social Affairs and Public Health Providers of social work in the villages Voluntary Groups 12 groups, 105 members

9. Services which close the gaps in the social net Voluntary staff for emergency service To be set up in groups, to be accompanied, to be coordinated and trained Service in exceptional circumstances Short term continuation of and help in housekeeping Information platform for social and health affairs To strengthen community based social structures through…

10. To set up a platform for social matters in the village Networking and relationship building competence centres, cooperation with regional providers Initializing, coordinating, organizing and enhancing for ex. regular get-togethers for home care, yoga course, meeting point Dorfservice, events to cultivate a network of contacts To strengthen community based social structures through…

11. To create jobs for women returners Instruction and further training of the staff members Voluntary accompanying, communication, conflict resolution, arguments regarding the elderly To strengthen community based social structures through …

12. Further Actions Public Relations in various local and regional media, through folders, homepage, events Gaining funds for social matters financial administration and implementation Project Management design, planning, implementation, documentation and evaluation To strengthen community based social structures through…

13. Gaining funds for social matters financial administration and implementation Voluntary staff for emergency service to be set up in groups, to be accompanied, to be coordinated and instructed Project Management design, planning, implementation, documentation and evaluation Service in exceptional circumstances short term help in housekeeping Instruction and further training of staff members voluntary accompanying, communication, conflict resolution, arguments regarding the elderly Initializing, coordinating, organizing and enhancing for ex. regular get-togethers for home care, yoga course, meeting point Dorfservice, events to cultivate a network of contacts Networking and relationship building competence centres, cooperation with regional providers Information platform for social and health affairs Public Relations in various local and regional media, through folders, homepage, events Village Service

14. Information and Facts 2009 1231 performances in 8 member villages –Of which 966 voluntary performances –1932 working hours/241,5 working days/48,3 working weeks –Social capital gained: € 19.320,-- –243 clients cared of 13.616 km of voluntary driving service

15. Challenges Positioning of the new social structure in the overall system Setup of a network in the village and the district To gain the users‘ confidence Insurance issues for voluntary staff to be solved Complete financing of the project Conversion from project financing to regular financing

16. Outlook Stabilization of the organization development process Evaluation 2007 – 2010 In which way does the Village Service strengthen the social capital in the Region?

17. Thank you for your attention