1. Vehicle Service Information This presentation will explore: The use of service manuals Types of service publication The use of wall charts The use of micro-fiche and computer-based information

2. Vehicle Service Information Introduction A number of documents are available to help perform vehicle tasks correctly and safely: Service manuals. Electrical/electronic system operation, vehicle service history, service precautions and technical service bulletins should all be checked. Service publications. Wall charts. Micro-fiche. Computerized service data. Next >

3. Vehicle Service Information Service manual is divided into sections for each area of vehicle, then divided into sub-sections. Check service manual supplied by vehicle manufacturer for information. Each area deals with technical data, variations between assemblies used and service tools required. Service Manuals Service manual provides word and picture information, repair procedures, special tool charts, technical data and safety practices. Next >

4. Vehicle Service Information 1 A) Repair procedures B) Wall chart C) Special tool charts D) Wiring diagrams Which of the following would you NOT expect to find in a service manual? Question

5. Vehicle Service Information Service Manual Examples Ignition coil removal and installation. Fuel injector removal and installation. Next >

6. Vehicle Service Information 2 Service manuals usually have text-only descriptions of common replacement tasks. Is this true or false? Answer True or False. Question

7. Vehicle Service Information Service Publications Service publications contain information to help in vehicle repair and/or maintenance. Service publications include: Owner’s manual. Labour rate manual. Technical bulletin. Technical tip. Recall action bulletin. Technical service bulletin, including: 3rd party service manual. Next >

8. Vehicle Service Information 3 A) Owners manual B) Labour rate manual C) Technical service bulletin D) 3rd part service manual Where would you look to find information about action on recalls? Question

9. Vehicle Service Information Wall Charts Wall charts relate to given areas of a vehicle to help with procedures (e.g. tyre pressures for a range of vehicles). Next >

10. Vehicle Service Information 4 A) Wall chart B) Owners manual C) Labour rate manual D) Service manual Where would you NOT look to find information about tyre pressures? Question

11. Vehicle Service Information Micro-fiche Allows workshop and parts information to be stored and retrieved. Film sheets are viewed on a projection screen. Information stored on plastic film sheets. Next >

12. Vehicle Service Information 5 A) Pictures of replacement procedures B) Parts and their numbers C) Exploded part diagrams D) Spare part numbers What would you NOT find on a parts microfiche? Question

13. Vehicle Service Information Computerized Service Data Information is stored and retrieved electronically and can be stored on floppy disk, hard drive, CD- ROM, or computer network. Has several advantages over book information, including: Amount of data. Books are easily worn. Easily updated. Information sharing. Next >

14. Vehicle Service Information Summary The use of service manuals The use of wall charts You should now be aware of: Types of service publication End > The use of micro-fiche and computer-based information