1. Improvement of the Year Award

2. Award Presentations by Farrokh Alemi, Ph.D.

3. Thank You  DC Association for healthcare quality  Century Club of GMU  Delmarva Foundation

4. Thank You  Bernie Horak, Ph.D. Professor and Program Director of the Health Systems Administration Programs, School of Nursing & Health Studies, Georgetown University

5. Thank You  Peg Mastal, PhD, RN Director of Special Projects for Delmarva Foundation of the District of Columbia

6. Thank You  Dean Shirley Travis, Ph.D.  Mark Meiners, Ph.D.  Marcia Bearor, Teri Fede, Adam McCutcheon  Jenny Sinkule

7. A Nation Fascinated with Awards  Awards for authors, firefighters, actors, music, cars, designers, …  “Awards, Honors and Prizes” lists 2000 pages of awards  One movie award for every two films  Since 1920s, the number of book prizes has increased 10 times as fast as the number of books

8. What do we do for you?

9.  Others recognize organizations  GMU’s award focuses on health care workers and their projects  Give credit where it is due  An award that can help careers

10. Why You, Why Now?  You are saving people’s lives  You are making a difference in our lives  You are doing so despite an incredibly difficult and frustrating process of changing our organizations Real Heroes

11. Recognition of Achievement  Greystone Park Psychiatric Hospital, Greystone Park, NJ – “Computerized Consultation Process” – Vilma Berry, Director of Quality Management  Inova Fair Oaks Hospital, Fairfax, VA – “Developing a Rapid Response Team” – Team Leader: Vicki Lindgren, RN, MSN  Inova Fair Oaks Hospital Laboratory, Fairfax, VA – “Centralized vs. Decentralized Phlebotomy: Laboratory and Telemetry Collaboration at Inova Fair Oaks Hospital” – Sue Mielke & Dawn Murphy  Inova Health Source, Fairfax, VA – “Hospital-Based Nicotine Dependence Cessation Program” – Joanne Abeleda, Community Wellness Program Manager  Lynchburg General Hospital, Lynchburg, VA – “Collaboration and Leadership Improve Patient Outcomes” – Patty Bumgarner, Director of Critical Care  Lynchburg General Hospital, Lynchburg, VA – “Preventing Nosocomial Infections for the Ventilator Dependent Patient in a Medical Surgical Unit” – Janet Dabrowski, Medical/Pulmonary Unit Manager  Prince William Hospital, Manassas, VA – “Pneumococcal Vaccination: No Longer a Missed Opportunity” – Kathy Tyrrell, Director of Case Management  Prince William Hospital, Manassas, VA – “Promoting a Culture of Safety” – June Lyda, Performance Improvement Coordinator  Virginia Baptist Hospital, Lynchburg, VA – “Continuity of Care with Alcohol Withdrawal Patients” – Bonnie Lipscomb, VICU Unit Manager

12. We Think You Are Great  Names of winners will be released to the media  We will write to your CEO about you  We will write to CEO of other firms about you

13. Here Is the Evidence  Reduced costs in 7 figures  Improved patient satisfaction by 70%  Improved access to patient services by 33%  Reduced mortality by 42%

14. 2006 Award Recipients

15.  George Semko, Director of Revenue Cycle Prince William Hospital – Improving Outpatient Services, Client Satisfaction and Market Share  Sandra Tordoff, RN, BSN Lynchburg General Hospital – Save 100,000 Lives Campaign

16. 2007 Improvement of the Year Award Accepting New Applicants