1. Unit 8 Food and Beverage Service（ Period 2 Unit 8 Food and Beverage Service（ II） Period 2 Vocational Education Hotel English

2. Listening 2 Dialogue 2 Role Play 2 Content Words and Expressions

3. Revision. 1 Check the useful expressions in Dialogue 1. 2 Perform Dialogue 1 without referring to the text book.

4. Lead-in Free talk： What do you know about Delivery of Room Order?

5. Listening 2  Listen and choose the one you hear ( )1 A. plate B. fork C. spoon ( )2 A. milk B. cake C. sugar ( )3 A. called B. made C. ordered ( )4 A. minute B. moment C. second ( )5 A. dessert B. food C. dish

6. Keys  1.B 2.A 3.C 4.B 5.A

7.  1. I would like a fork and a knife to wait the chicken.  2. Waiter, I’d like some milk for my coffee.  3. I’m afraid this is not the dish I ordered.  4. Your eggs will be ready in a moment.  5. when shall I bring your dessert, sir? Listening Material

8. Dialogue2 Learn Dialogue 2, then answer the questions:  Who is in charge of delivery of room order?  Room Service.  Where does the guest have her breakfast?  In her room.  How does she pay the meal?  Sign the bill.

9. Focus on  Translate the following sentences.  Good morning, Room Service speaking.  早上好，这里是客房部。（电话用语）  This is Mrs Jones from Room 812.  我是812房间的琼斯夫人。（电话用语）  Anything else?  还要别的吗？  Here is your breakfast, madam.  夫人，这是您的早餐。  You can leave it on the desk.  你把它放在桌子上吧。  Could you sign here, please?  请在这儿签名。

10. Words and Expressions bill [bil] n. 账单 boiled [ b ɔɪ ld] adj. 煮熟的 delivery [d ɪ 'l ɪ vəri] n. 递送；交货 fork [f ɔ :k] n. 叉子 fresh [fre ʃ ] adj. 新鲜的 knife [na ɪ f] n. 刀 sign [sa ɪ n] v. 签名，署名 toast [sa ɪ n] n. 烤面包，吐司

11.  C=clerk G=guest  C: Good morning, Room Service speaking. May I help you?  G: This is Mrs Jones from Room 812. I’d like to have breakfast in my room.  C: Certainly, madam. What would you like?  G: Let me see. I’ll have a glass of fresh apple juice, a boiled egg and some toast.  C: Anything else?  G: No, That’s all. Thanks. Dialogue 2 Delivery of Room Order

12.  (A few minutes later.)  C: Good morning. This is room service. May I come in?  G: Sure, come in please.  C: Here is your breakfast, madam. Where shall I put it?  G: You can leave it on the desk. It looks good.  C: Yes. Could you sign here, please? (The guest signs the bill.) Thank you. Please enjoy your breakfast.  G: Thank you.

13. Role Play 2  A: Room Service, may I help you?  B: This is Mr Adams/ Mr Smith/ Mr Miller from Room 415. I’d like to have breakfast/ lunch/ supper in my room.  A: Certainly, sir/ madam.

14.  Read and copy the new words.  Recite Dialogue 2.  Translate the useful expressions. Summary & Homework

15. Thank you for your cooperation!