1. Communication

2. Essential Question  How do professional educators communicate effectively with students, parents, and co-workers? (How do I keep out of the principal’s office?)

3. Notable Quotable Yehuda Berg Words are singularly the most powerful force available to humanity. We can choose to use this force constructively with words of encouragement, or destructively using words of despair. Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate and to humble.

4. Communication Feedback Loop  Turn and Talk: If communication is a simply process of message, sender, and receiver, what gets in the way of effective communication? Turn and talk to your neighbor about what causes break downs in communication.  Example Example  Communication is 55% body language, 38% tone, and 7% verbal

5. Communicate Early and Often  Frequent communication  Topics: Classroom events, student’s progress  Frequent communication  Topics: Classroom events, student’s progress

6. Open Lines of Communication  Letter of Introduction  Publicize your webpage  Publicize your social media links  Expectations  Letter of Introduction  Publicize your webpage  Publicize your social media links  Expectations

7. Heirarchy of Effective Communication  Face to face  Tone on the phone  Body language  Example Example  Face to face  Tone on the phone  Body language  Example Example

8. Quick Responses  Return communications within 24 hours  Anticipate questions  Return communications within 24 hours  Anticipate questions

9. Share the Good News  Ratio for Interactions – 10:1  Email, notes home, webpage  Ratio for Interactions – 10:1  Email, notes home, webpage

10. Share the News Part II  Communicate with the Community  Principal first!  Communicate with the Community  Principal first!

11. Be an Ambassador  School and District  Know your facts  Speak accurately  School and District  Know your facts  Speak accurately

12. Provide Courtesy and Great Service  Golden Rule-think before you speak  Return emails and phone calls promptly  Take a deep breath and pause  Golden Rule-think before you speak  Return emails and phone calls promptly  Take a deep breath and pause

13. Help Parents  Provide support for parents  Provide training for parents in ways they can help  Provide support for parents  Provide training for parents in ways they can help

14. Be Brief and to the Point  KISS – Keep IT Short and Simple  Never use educational jargon and acronyms  KISS – Keep IT Short and Simple  Never use educational jargon and acronyms

15. Stick to the Facts  Tell the truth  Don’t speculate  Follow through  Tell the truth  Don’t speculate  Follow through

16. Do a Good Job  First impressions matter the most  Assume innocence-respect their perspective  Look for teaching opportunities  Escalate vs. deescalate  First impressions matter the most  Assume innocence-respect their perspective  Look for teaching opportunities  Escalate vs. deescalate

17. Etiquette Specifics  Email  Electronic Media  Parent Conferences  Student-Teacher Communication  Peer Interaction  AESOP  Email  Electronic Media  Parent Conferences  Student-Teacher Communication  Peer Interaction  AESOP

18. Notable Quotable Goethe “I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration, I can humiliate or humor, hurt or heal. In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de- humanized. If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.”