1. 1 “ICT Standards and Guidelines: Project Overview” Tania Zaroubi ICT Project Manager Office of the Minister of State for Administrative Reform (OMSAR), Lebanon UNESCO, Beirut, June 17, 2003

2. 2 4 Background of the project 4 Objectives of the project 4 Benefits of Standardization 4 Standards Implementation Issues 4 Agenda for today’s remaining presentations Presentation Outline

3. 3 ICT Standards and Guidelines Why are they needed? CONCERN : Excessive diversity in the adoption of computer technology in the Public Sector. SOLUTION: Guaranteeing uniformity and consistency in ICT projects in the Public Sector. Promoting the ICT industry in Lebanon and assisting where possible. HOW? Quality Standards must become common practice.

4. 4 ICT Standards and Guidelines General Objectives Budget savings Efficiency Uniformity Compatibility

5. 5 ICT Standards and Guidelines Objectives Attainment By applying standards in government for data, hardware, software, procurement of ICT related equipment, ICT packages, and all ICT related project requirements.

6. 6 ICT Standards and Guidelines Specific Benefits 4Reduce purchasing costs. 4Shorten procurement cycles. 4Streamline ICT interactions between Agencies. 4Improve relationships with the private sector. 4Improve training efficiency. 4Improve compatibility between information systems. 4Reduce data duplication. 4Increase operational performance and transparency. 4Be inline with international ICT best practices. 4Have a benchmark for performance indicators. 4Improve ICT practices.

7. 7 Standards and Guidelines Breakdown The 13 Segments

8. 8 ICT Standards and Guidelines Three Essential Documents 4 ICT Standards and Guidelines Guide Document (that includes the 13 segments) 4 ICT Standards and Guidelines Policy Document (presents the policy to apply the standards and guidelines) 4 Legal Framework (addresses the legal requirements for effecting use of the standards and guidelines)

9. 9 Standards Implementation Issues 4Technology changes will require constant enhancements to standards 4Implementation may be hindered by Bureaucracy 4Existing procedures and systems may not be compliant with recommendations 4Standards may be implemented in part and not in full resulting in conflicts 4Private Sector may initially react negatively. 4Implementation monitoring schemes may prove difficult. 4Unequal ICT maturity among government agencies might be problematic

10. 10 OMSAR’s Long Term Vision for the Standards and Guidelines The Guide to Good ICT Practices The Standards and Guidelines Implementing The Standards

11. 11 Agenda for today’s presentations PresentationSpeaker “CNSI and ICT in the Public Sector” Mr. Promod Sharma CNSI CEO “Presenting the Project”Mr. Sharif Hussein CNSI VP IO & President of CNSI ME “The Structure of the Project and its Implementation” Mr. Akram Najjar CNSI Senior ICT Consultant and Director of InfoConsult “Global Recommendations and Findings of the Project” Mr. B. Chatterjee CNSI CTO

12. 12 Agenda for today’s presentations (Cont’d) PresentationSpeaker “Presenting: Databases and Data Exchange Segments” Miss. Salam Yamout CNSI ICT Consultant “Presenting: Hardware and Software Segments” Mr. Akram Najjar CNSI Senior ICT Consultant and Director of InfoConsult “Presenting: The Quality Management Segment” Mr. Jim Peterson CNSI QA Manager

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