1. The name has changed from Social Policy The aim remains the same: To improve the policies and practices that affect people’s lives RESEARCH & CAMPAIGNS

2. The Evolution of Research & Campaigns Advice Giving Social Policy Research & Campaigns Problem Solving Problem Prevention Creating Opportunities Individual Clients Groups e.g. Residents Community

3. National Data Bespoke Research Local Bureau Database Campaigning Debt Employment Housing Health & Social Care Benefits Client Issues National Campaigns Local Campaigns Off the shelf & Tailored Reports Joint Working with Partners on Research Based Consultancy Projects Marketing & Communications RESEARCH & CAMPAIGNS Articles and press releases

4. National Data Bespoke Research Local Bureau Database Campaigning Debt Employment Housing Health & Social Care Benefits Client Issues National Campaigns Lettings agents survey Local Campaigns Welfare Reform Health & Social Care Housing & Homelessness Off the shelf & Tailored Reports Joint Working with Partners on Research Based Consultancy Projects Marketing & Communications RESEARCH & CAMPAIGNS What we do BEFs AICs Outcomes Local Calls for Evidence E.g. Social care survey E.g. Working with WBC on Letting with Confidence Challenger Farnham Herald Twitter R&C News Press releases Website Advice Matters

5. Research & Campaigns Objectives and Strategy 2015/16 Housing & Homelessness Health & Social Care Welfare Reform & Benefits Adviser Engagement

6. Lead role on each objective Ian Chappell Housing & Homelessness Health & Social Care Welfare Reform Adviser Engagement Norman Davies Ian Chappell Brian Seabourne Ian Chappell

7. Housing & Homelessness Health & Social Care Welfare Reform & Benefits Adviser Engagement Letting with Confidence Availability of suitable temporary accommodation Critical friend role with Council on our clients’ needs Working across Surrey to implement best practice

8. Campaign Progress Letting with Confidence Funding won from CitA Project plan developed Formation of core team – Ian, Paulina, PJ Invitation to WBC to join project Local lettings agent survey completed Interview with Landlords in CAW commenced

9. Campaign Progress Homelessness Initial meeting with Mike Rivers WBC – well received Local connection issue raised Set agenda for future meetings Input/guidance into Homelessness training for advisers

10. Campaign Progress Health & Social Care The initiative to consult with older people in day centres in conjunction with HealthWatch has been abandoned. Instead, a survey is being conducted of clients seeking advice to ascertain: -an indication of the effectiveness of social care for all age groups locally, -the state of knowledge of the effect of the Care Act 2014. The survey will be conducted over a four week period in May/June 2015 A volunteer has been recruited to transfer information to the HealthWatch database

11. Housing & Homelessness Health & Social Care Welfare Reform & Benefits Adviser Engagement Support/input into national campaigns on ESA & UC Work with local DWP and CAB’s across Surrey to improve ESA management Work with DWP/SCC/WBC re UC introduction

12. Campaign Progress Welfare Reform Raising issues with DWP re – visibility of hardship fund and advance loans – travel warrants Universal Credit introduction Feb 16 – Attempting to clarify current planning by DWP/WBC/SCC

13. Housing & Homelessness Health & Social Care Welfare Reform & Benefits Adviser Engagement Regular, frequent face to face communications R&C News issued weekly Relevant issues through Local Calls for Evidence Feedback on actions taken from BEFs Listening to adviser ideas and client issues Demonstrating Research & Campaigns makes a difference. Success with Mole Valley on 6 week limit for homeless families

14. Campaign Progress Adviser Engagement R&C News issued weekly for ASS to brief advisers Demonstrating R&C makes a difference – Work with Mole Valley District Council to eliminate placement of homeless families for longer than 6 week limit – From 27 affected families in last 12 months to nil – Thanks from Deputy CE of MVDC on behalf of vulnerable homeless families

15. Campaign Progress Advice Matters Individual ward briefings for all WBC councillors to demonstrate our value (June 15) Invite to local press to bureau to see our added value at first hand ( May/June 15) Extend our reports to other stakeholders e.g. SCC Local Committee

16. What we expect to give Trustees Confidence that R&C aim is being fulfilled Increased and diversified funding by: – Showing that CAW makes a positive contribution to local issues of social justice – Demonstrating to our funders and stakeholders that the value we add greatly exceeds our costs – Additional income from winning research projects Pride in our work and the value we add

17. What we expect of Trustees Input and commitment to our vision and strategy R&C to be on every Board agenda – Recognising the value of our work – Risk assessment Ensure R&C has equal priority with Advice Approving our development budget of £4k (reduced from £5k due to funds won by Letting with Confidence) Requiring effective internal communications and management processes

18. What we expect of advisers Accurate and comprehensive recording of outcomes and AIC’s Raising R&C issues by BEFs and in response to Local Calls for Evidence Participation in research projects Engage with Healthwatch Guidance on R&C priorities Gaining cl willingness to feature in media work and campaigns