1. Create High Performance Testing Teams P. Nagarajan Softsmith

2. Goals We need to create a set of people who scale up fast Those people must be able to run projects within a quarter Must become account managers within 2 quarters Create an environment like that in IIMs

3. High Performance Testing Teams Over last 3 years, we had done a lot of training programs, workshops, webinars, surveys, pep talks and direct meetings Over 20000 responses are collected and analyzed Over 3000 unique participants from CQOs to senior testers were touch based We had done over 20 BOT engagements in the last 3 years

4. Top 5 complaints Only a few people really scale out of 100s of lateral recruits We work so hard, slog, still get the beating We never felt like we learn continuously Managers do not have clue on motivating people We create and we lose the people This session is going to be like a fitness plan, get ready

5. Rule 1 Never feel that you will lose if you create The very fear stops you from mentoring others Keep mentoring Managers and leads get tired of mentoring within a quarter

6. Rule 2 Introduce tracking tools In mid 2011, if you still feel, spreadsheets and emails are enough, there you hit the ceiling Without tools, getting metrics and monitoring tasks is not going to be easy You will lose energy in status collation itself Every task they need to be in a position to quantify Do not worry about complex metrics – take simple ones

7. QAMonitor We provide QAMonitor, total test management tool, on the cloud Anyone can sign up and use No cost on the cloud – totally FREE Manage requirements and test cases Maintain traceability Track test results and bugs Get amazing dashboards and reports

8. Rule 3 Expose sharp people to new automation tools every month Ask them to evaluate new tools and one specific feature every alternate weeks They must feel that they do something that no one else in the city does

9. Rule 4 One new settings every day The testers tend to troubleshoot on tool scripts or features only The bigger picture of the app is missed in 90% of the cases Database settings or webserver settings or app server settings – but one new setting every day This one is very crucial. This helps the individual a lot towards eliminating problems and isolating the same

10. Rule 5 Expose to one case study of escalation every week People must know the tight situations and just observe Do expose them as and when it happens Ask them to give alternates

11. Rule 6 Must know a full cycle load test, end to end Introduce at least 3 tools to them Only when they see load issues, they understand the bigger picture of scalable apps Softsmith can test any web app for unlimited vusers – we have tools and many load test partnerships

12. Rule 7 Top 100 domain based tests Take all leading domains like BFSI, Pharma etc The people must know some products in these domains They must know key business flows in these This will give them the real world needs

13. Rule 8 Do this daily They get closer to you

14. Rule 9 Check weekly You will be able to see quick progress

15. Rule 10 Disengage this team at the end of quarter They must feel that they are out of the nest