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BUILDING BLOCKS FOR SUCCESS
Leadership Institute March 2006
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OUTCOMES BASED GOVERNANCE
>DETERMINE DESIRED OUTCOMES >DEFINE “PROCESSES” REQUIRED TO ACCOMPLISH >CREATE GOVERNANCE FRAMEWORK
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GOVERNANCE FRAMEWORK TRADITIONAL VIEW BOARD --- POLICY
STAFF --- OPERATIONAL CARVER MODEL BOARD --- “ENDS” EXECUTIVE DIRECTOR --- “MEANS” CHAIT/RYAN/TAYLOR FIDUCIARY STRATEGIC GENERATIVE
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GOVERNANCE MODELS Board as “Committee of the Whole”
Strong Executive Committee Committee Oriented Standing Committees Standing Committees/Project Committees/Strategic Action Teams Staff Driven
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FUNCTIONAL STRUCTURE OPTIONS
Corporate Model Event/Project Driven Strategic Framework
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WORK GROUP OPTIONS Standing Committees vs Project Teams
Teams vs Committees Use of “Experts” Staying Connected As a Board Committee/Team Leadership
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An organization can become so permeated by the belief that well-intended or reasonable actions (rather than results) are the reason for existence that no one realizes something is awry. A striking example is the allegiance given to services and programs as if they were results. Services and programs are often treated as if they have value in themselves; however, these are only packages of prescribed activities. Under a results orientation, services and programs are seen only as means to some end. It is that end that should be judged. John Carver Boards That Make a Difference
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“ENDS” VS “MEANS” “ENDS” = OUTCOMES RESULTS ACCOMPLISHMENTS IMPACT
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“ENDS” VS “MEANS” “ENDS” = OUTCOMES RESULTS ACCOMPLISHMENTS IMPACT
“MEANS”= PROCESS SYSTEMS PROCEDURES METHODS ACTIONS ACTIVITIES
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WHAT CAPABILIIES AND SKILLS WOULD YOU LIKE FOR YOUR BOARD?
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“STAFFING” THE BOARD Traditional View Collins Governance as Leadership
Wealth Wisdom Work Collins Right People on the Bus People in the Right Seats Governance as Leadership Fiduciary Strategic Generative
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THE GOVERNANCE TRIANGLE
As Leadership Type I Fiduciary Type II Strategic Type III Generative Governance as Leadership
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GOVERNANCE INTEGRATION
STRATEGIC FIDUCIARY GENERATIVE
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PERSONAL COMMITMENT & CONTRIBUTION
Fiduciary Personal Contribution Relationship Building Active Participation in Fund Raising Strategic Focus on Mission Setting Audacious Goals Generative Doing the Right Things
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TRUSTEES - RESPONSIBILITIES
SET POLICY/OPERATIONAL PARAMETERS ENGAGE/EVALUATE LEADERSHIP ASSESS PERFORMANCE - ADHERENCE TO PURPOSE/CORE VALUES - OPERATIONAL - BOARD EVALUATION COMMUNITY ADVOCACY ASSURE SUSTAINABLE FINANCIAL RESOURCES
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EXECUTIVE RESPONSIBILITIES
Connect programs/actions to the Organization’s Purpose Develop/Implement Effective Means People Programs Communicate Success/Failure/Change Serve our Constituents
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BREAKOUT DISCUSSION What should be our Governance Model?
What should be our Committee Structure/Roles How can we clarify Board/Staff roles How do we focus on Outcomes
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BREAKOUT GROUPS * Red – Harbour/Miles/Harper/Taylor
Rodgers/Hodges/Gales/Flaherty * Blue – Kleissier/Dickey/Field/Bowen/ Freeman/Langham/Mumma/ Litman/Wilcox * Brown – Lechner/Rasmussen/Lawson/ Thomas/Kemp/Sullivan/Hanan/ Ruskin
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PLANS INTO OUTCOMES WHAT GETS MEASURED GETS DONE
WHAT GETS REWARDED GETS REPEATED
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MEASUREMENTS TRACKING ACTIONS CONSENT AGENDA AS A TOOL
Put it on the Agenda Hard and Soft Measures Evidence vs. Proof CONSENT AGENDA AS A TOOL
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LEADERSHIP IS: “THE COURAGE TO ESTABLISH AUDACIOUS GOALS”
“CLEARLY COMMUNICATING THE STRATEGIES FOR ACHIEVING THEM” “MANAGING THE IMPLEMENTATION PROCESS” JAY CONGER
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