1. PROFESSIONAL ELECTRONIC COMMUNICATION Always be professional Remember to use your school e-mail for school business and check it regularly

2. Email communication O 1. Make sure you identify yourself O 2. Use a greeting (Hello: Dear: Good Afternoon: etc.) O 3. Be polite and courteous throughout O 4. Be clear and complete. Provide enough information/details for the recipient to understand your question or concern. O 5. Proof read for correct spelling, grammar and completeness of ideas.

3. Email communication O 6. If asking more than one question number them and leave spaces so the recipient can respond directly in the email-EXAMPLE O 1. When is the assignment due? O 2. Should it be printed or submitted to turn it in? O 3. Will we be presenting in class?

4. Email communication O 7. When possible, politely state when you will be able to check for a response. Example- O I know you are busy. I will be able to check my email for a response after 7:00 p.m. this evening. (Omit this if it sounds demanding. O DO NOT REQUEST INFORMATION AND THEN NOT CHECK FOR A RESPONSE! O 8. Include a polite closing: O Thank you for your time. O Sincerely, O Have a good day. O Etc.

5. ERRONEOUS* EXAMPLE O *Contains errors/is unprofessional O Hey, did you get my essay? it is late cuz i forget to include intexts but i was absent so then cant it not lose points. Let me know rt away.

6. Professional Example O Hi Ms. Schaner: O This is Sam M from first hour. Please find attached to this email my essay submission. I apologize for its being after the due date, but I had forgotten to double check my in-text citations. I was wondering if I will still receive full credit. I had an excused absence on the day before it was due. Because I was throwing up, I did not finish it the day I was gone. I know it was my responsibility and if it receives a grade reduction, I understand. O Thank you for your time.