1. TEAM MEMBERS Joe Arnold, School of the Arts Katrin Harich, School of Business Administration & Economics Larry Labrado, University Outreach Jim Powell, Information Technology Frank Quevedo, SCE Gladys Fleckles, Academic Programs Mary Jacobson, University Advancement Bobbie Wallstrom, Business & Financial Affairs Coaches: Naomi Goodwin, Administration; Maryalyce Jeremiah, Athletics; and Bob May, University Advancement

2. TEAM 4 To determine the elements required for Cal State Fullerton to become an employer of choice Our Task:

3. AGENDA Scope of the Task The Way It Is The Way It Should Be Root Cause Strategies

4. AN EMPLOYER OF CHOICE: FOR WHOM? Faculty & Staff Internal & External Audiences FOR WHAT? Retain & Attract

5. THE WAY IT IS Distant Divided Discontented Dysfunctional Dilbert-like Our process painted the following picture of the University as an employer

6. THE WAY IT SHOULD BE Flexible Adaptive Cross Functional Connected Dynamic Titan Pride As an employer of choice, the university should be:

7. WHY IS THIS SO? There is a gap in the campus culture that we describe and the one that we would like to have...

8. ROOT CAUSE While CSUF has a comprehensive Mission & Goals statement, it is not a living document and has not been fully embraced by the university community as the defining element of its culture. We do not own and live our mission and, thus, we do not motivate and empower the campus community.

9. ELEMENTS Internal External

10. Leadership Team Development Employee Growth & Career Advancement Definition & Promotion of Campus Culture Meaningful Rewards, Recognition & Compensation To bridge this gap internally, the critical elements to be an employer of choice are: ANCHORED BY ACCOUNTABILITY INTERNAL

11. LEADERSHIP TEAM DEVELOPMENT Bring Leaders Together Define Unique Qualities of Cal State Fullerton Embracing/Living Our Mission Translate Mission into Behavior What: Executive Level Deans & Directors First-line Supervisors Future Leaders Who:: ANCHORED BY ACCOUNTABILITY

12. EMPLOYEE GROWTH & CAREER ADVANCEMENT Succession Planning Career Mapping Job Enhancement ANCHORED BY ACCOUNTABILITY

13. DEFINITION & PROMOTION OF CAMPUS CULTURE Culture Champions Culture (Re)Orientation Culture Center Cal State Fullerton: Quality, Access, Diversity ANCHORED BY ACCOUNTABILITY

14. MEANINGFUL REWARDS, RECOGNITION & COMPENSATION Creative Rewards & Recognition Monetary Awards & Incentives Build on Existing Programs ANCHORED BY ACCOUNTABILITY

15. ENHANCE OUR IMAGE AS AN EMPLOYER OF CHOICE Emphasize Our Pluses: Quality, Access, Diversity Prioritize & Position Develop Consistent University Image Communicate This Image on TV, in Print and on the Web ANCHORED BY ACCOUNTABILITY External

16. ENHANCE RECRUITMENT Consistent, Dynamic Look for Recruitment Material Centralize Recruitment Dollars Improve Access to Employment Information Streamline Hiring Process ANCHORED BY ACCOUNTABILITY External

17. ACCOUNTABILITY, ASSESSMENT & OWNERSHIP Inclusive, Top to Bottom Structured to Encourage Participation, Review Dependent on Mentoring Equitable and Consistent Assessments Keys to Success

18. IMPLICATIONS Mediocrity Status Quo Negative Public Perception Confused Culture, Unfocused Outlook If we do not make this commitment: Distant Divided Discontented Dysfunctional Dilbert-like

19. IMPLICATIONS Increased Employee Satisfaction, Loyalty Improved Public Perception Common Culture, Institutional Team Saved Time & Money in Recruitment, Training Improved Service, Efficiency If we make this commitment: Flexible Adaptive Cross Functional Connected Dynamic Titan Pride

20. AN EXCITING OPPORTUNITY Leadership Team Development Employee Growth & Career Advancement Definition and Promotion of Campus Culture Meaningful Rewards, Recognition & Compensation Enhanced Recruitment Process Enhanced Campus Image As an Employer of Choice

21. Quality, Access, Diversity