1. Personal Knowledge Management - SIIA 19 April 2006 Screenshots from Live Demo + Backup Greg Lloyd – President & Co-Founder Traction Software Inc. Providence, Rhode Island grl@tractionsoftware.com

2. 2 Traction’s Newspaper model - Front Page This front page automatically rolls up recent posts tagged “Headline”, “Analysis” and all recent posts in three sections, drawing content from blogs named: CI Demo Market Retirement Web Team Different people may see a different subset of blogs. E.g. people from your PR firm might only see “Market” and “Retirement” Your employees might see all five blogs You can change the name, position and content of each section using a simple web form. Sections are like mini reports, drawing content based on tag match, content search expression, an explicit collection of posts or other criteria. Sections can specify title only, title and lead paragraph, or full content You can use this newspaper skin, a traditional blog skin, or a custom skin to present content. Different users can choose (or be locked to) different skins simultaneously

3. 3 “Market” blog has a home page one level below the Front Page, like the Business section of a newspaper This is the home page for each personal or group blog. Like the front page it’s simple to specify the title, layout, brief or full presentation of content using a simple web form Each blog can have its own home page section layout, including wiki like hand authored content and links. Content can be created and edited using Traction’s built in rich text editor (like Outlook mail) or Windows desktop client / IE plug in. The demo Front Page, all blog home pages, color scheme, logo, tag set, and per blog permissions were configured using an out of the box Traction skin and built in web forms. No HTML programming. You can create and install custom skins using HTML and Traction’s Skin Definition language… But configuring this demo blog was less than a morning’s work

4. 4 Traction allows users to email one or more posts along with a cover note User H. Guest used Traction to email a blog comment containing a sales tip to Jay. Jay can also read the blog on his Blackberry, but H. Guest uses an email to remind him. He decided to log the cover note to a different blog with a link to the sales tip. Now everyone on the inside team knows that Jay got the word from H. Guest (or the answer to a customer question, etc). Click the title of the emailed comment to jump to …

5. 5 You can look at each comment as a separate post - with quoted text above the comment to show context This is how you would typically see a new comment added to an older post Related Articles (at the bottom of the page) automatically lists: 1) Links to or from this page 2) Who emailed this post or comment. Click the link(s) to see the cover note(s) and the outgoing email addresses 3) Comment links Click any Related Articles link to see this post along with all of the related articles on the same page - to read or print

6. 6 Or see the top level post and comments attached to any paragraph, or below the post This is how you would typically see original post when you click its title, find it by search or from a link on the Front page or blog home page You can show or hide comments The comment can be directed to a different blog (if desired) This lets the internal sales, marketing, engineering team post comments for internal discussion, in context

7. 7 Right click over any paragraph or use the floating context menu to add an inline comment Traction’s rich text editor lets you add bold, italic, underlined text, create lists, links or insert pictures using the buttons above the inlin3 WSIWYG text editing area No HTML or special markup to learn. If you can write email using outlook, you can create and edit pages and comments using Traction. Traction’s inline comments, relationship links, email capture the context of every interaction automatically and make it easy to come up to speed. You can also: Email posts (with attachments) to Traction blogs Email selected posts from traction (with audit trail and context) Have Traction automatically email a daily digest of news with live links back to the blog Use RSS/Atom and web service interfaces to read from or post to Traction blogs

8. 8 Contact Greg Lloyd President and Co-Founder grl@tractionsoftware.com (401)-528-1145 Traction Software, Inc. 245 Waterman Street Suite 309 Providence, RI 02906 www.TractionSoftware.com

9. Backup Slides

10. 10 A Web Site Skin

11. 11 Log in and click to post or edit

12. 12 More Skins

13. 13 Front Page - Ocean skin

14. 14 Greg’s Internal Blog

15. 15 Lets look at post grl428

16. 16 Click to edit

17. 17 Edit history

18. 18 Compare edits

19. 19 A complete audit trail of actions as well as edits

20. 20 Incoming or outgoing links