1. Who Owns Your Documents? Dennis E. Hamilton AIIM DMware Technical Coordinator Dennis.Hamilton@acm.org http://NuovoDoc.com/activities/A020400.htm With dependency on electronically-recorded documents and information of record: Who really owns our electronic documents? What happens when there is no further support?

2. 2 Who Owns Your Documents?  Economics 001 – A Maxim  The Positive Drive of Innovation  The New-Media: You Are Not In Control  Standards: Cause and Cure  New Relationships: Accountability to Standards

3. 3 Economics 001 – A Maxim  “In competitive markets, economic profits tend to zero.”  Beating the System:  Innovation  Non-competitive industry Includes barriers to entry of competitors and barriers to substitution of alternatives  Regulation  Protection

4. 4 The Positive Drive of Innovation  Computing at Your Fingertips 20 years of the PC: 2 MHz to 2 GHz, 64k to 1GB  Storage Media and Capacities 8” - 5.25” - 3.5” diskette; 5 MB - 5 GB hard drive M-O to CD-RW to DVD-R  Industrial-Grade Systems Even More Daunting Reel-to-Reel to Cartridges to … Shrinking magnetic and write-once media  Richness of Electronic Content Text to word-processing to WYSIWYG containers  Complexity of Software vs. Ease of Use

5. 5 The New Media: You’re Not in Control  Electronic Documents are Invisible  Electronic Documents Require Trustworthy Intermediaries  Authoring  Storage and Transmission  Access and Presentation  Electronic Documents are Fragile "Whether converted to digital format or "born digital," electronic files rely on application software and operating systems to enable their use. Newer software versions are not backwards compatible indefinitely, and digital storage media, no matter how stable or long- lived, cannot guarantee format fidelity for the items stored on them.”  Innovation Outpaces Lifecycle

6. 6 Documents Are Disappearing  Or, Why I Use HTML  WordStar 3.30, where are you?  Oh Oh, there’s a program in here!  E-Mail versus Instant Messenger  E-mail as records  Instant messages as records  Collaboration and Peer-to-Peer Systems  Interconnected webs of information  Always-changing materials

7. 7 Standards: Cause and Cure  Standards provide a foundation for commodities.  There is a tendency to innovate in Standards. - Exactly how many XML standards are there?  Public Standards Can Restore Ownership of Content -Requires enablers for ownership to be real - Alters supplier relationship

8. 8 New Relationships: Accountability to Standards  Innovators add value while demonstrating preservation of standards.  Users have independent, confirmed ways to recover content. That’s ownership.  Caveat: Standards and Practices are immature and behind