1. The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

2. Strategic Planning Issues n What is the mission of the law library? n What is the vision of the law library? n What is the environment of the institution? n What do clients need/want? n Who/what is your competition? n SWOT analysis n Goals, objectives, action plans n Marketing

3. 001100001000010000010000101 The Power of e n Digital content n e-journals n e-books & textbooks n Online indexes n Subscription costs (shared, negotiable) n 7 x 24 access 001100001000010000010000101

4. Small Is Big n Miniaturization of computers n Wearable n Nomadic n Voice recognition n Multilingual

5. Smart Databases n Web linked n Interactive n AI possibilities

6. Changing Information Industry n Competition & conglomerates n Aggregators & disaggregators n Scholarly publishing n Copyright compliance in e-world n Access vs. ownership

7. Access Issues n Authentication n Security n Privacy n Troubleshooting system problems n Disappearing databases

8. Information Technology Issues n Collaboration: Dream Teams n Portals n Wireless n Internet2

9. Budgets n Requirements of organization n Accountability n Reallocation n Licensing costs & models n Annual upgrades

10. Leadership Needed n Disconnect between library and clients n Library as technology leader n Library as collaborative partner n Library as IT leader n Library as distance learning facilitator n Library as integrator of courseware & resources

11. Professional Redefining Professional Roles New opportunities: n Virtual Reference n Push technology n Real or Bot? n Knowledge Managers n Partnerships n Diversity n Staff development & wellness

12. Redefining Physical Space n < Place for people n Safe, comfortable n Group work n Wired & wireless n > Place for resources

13. Adding Market Value

14. Redefining Virtual Space n Identifiable & distinctive n Easy to find n Easy to navigate n Substantial content n Interesting & useful n Stable (7x24) n Infinite & ubiquitous n Connection to real- time assistance

15. Friendly Face n Library has a human face n Relationship marketing

16. Governing Principles n Listen to your clients n Market your services n Add value to resources n Create partnerships n Use technology to solve problems n Be political