2. Project Schedule 2013 2 itservices.anu.edu.au

3. ANU Service Desk 3 itservices.anu.edu.au Goal: deliver a single ANU Service Desk providing professional IT support to ANU staff and students New tool – ServiceNow ANU College of Law / Medicine & Health Sciences ITS 7 March Target: all areas of ANU to transition by June 28 Project Director – Anne Kealley Project Manager – Michelle Mousdale

4. UniDoc Goal: implement an electronic document and records management system across the ANU New policy website to replace old policy webpage will launch 27 March – improved searching and new navigation Project Director – Dominy Evans Project Manager – Aviel Vaknin 4 itservices.anu.edu.au

5. 5 Goal: consolidate all staff and student email accounts into a single, cloud based solution using the Microsoft 365 suite Goal: provide the University with productivity improvements, robust security and reliability, greater IT control and efficiency Project Director – David Richardson Project Manager – Helena Chan ANU Email itservices.anu.edu.au

6. ANU Identity & Access Management 6 itservices.anu.edu.au Goal: establish a single source of truth for the identity of staff, students, alumni and other associates of the ANU Provision of the right access, for the right people, at the right time. Project Director – David Richardson Project Manager – Juliet Fisher

7. ANU Wireless Enhancements 7 itservices.anu.edu.au Goal: enhance existing wireless infrastructure to provide: o better coverage and reliable secure access for strategic teaching & learning areas o support increasing demand for rich content delivery from personal mobile devices o to cope with an ever increasing demand for access Project Director – David Richardson Project Manager – TBA

8. 8 Any questions? itservices.anu.edu.au

9. Further information 9 Information on ITS strategic projects is available at http://itservices.anu.edu.au/project-updates/ Contact Us Project Directors, Project Managers, your local IT Manager or Anne Kealley (Associate Director, Service Delivery & Engagement) ad.engagement.its@anu.edu.au THANK YOU! itservices.anu.edu.au