1. Sinclair Community College Dayton, Ohio

2. Sinclair Community College Fall 2003  Enrollment 23,588 Students 12,494 FTE 41% Men 59% Women 34% Full-Time 66% Part-Time Ethnicity 75% Caucasian 25% Minority Age Distribution 1% Under 17 17% 17 – 19 yrs 41% 20 – 29 yrs 16% 30 – 39 yrs 11% 40 – 49 yrs 9% 50 – 72 yrs 5% Over 72 Average Age 30.75 Enrollment Pattern 67% Day Students 30% Evening Students 3% Weekend Student

3. Sinclair Community College  Tuition $36.85/credit hour – Montgomery County $60.15/credit hour – Other Ohio $99.35/credit hour – Out of State/International  Student-Faculty Ratio – 18:1  Financial Aid Assistance $17 - $18 Million Awarded 41% Eligible/Registered Students

4. INTRODUCTION Program Description Participants ILP Process

5. Goals –Improve Student Success & Retention –Increase Graduation Rate Objectives –Increase the first to second quarter retention rate of new degree and certificate seeking students –Increase the first to second year persistence rate –Improve the success rate as measured by student grades in first term courses PROGRAM GOALS & OBJECTIVES

6. Why? Our At-Risk students have… −Limited academic readiness −Minimal College study skills −Financial or employment barriers −Limited knowledge of personal strengths −A limited social network or family support system −Minimal experience setting and tracking personal objectives … to develop and meet educational goals in a planned and strategic manner.

7. Why? We need to provide our students with … −Quality, standardized counseling service −Accurate, consistent and timely information −A relationship with a Student Services counselor −A workable learning plan if they are at risk −An effective action plan when they seek counseling −Appropriate, documented and tracked referrals … for them to become independent & confident Learners

8. Students Receive An Individualized Plan…. Career Planning Financial Aid Assistance Resource Information Registration Assistance “How to Get Started” Information Study Skills Challenges, Strengths…. … counseling and support derived from a synthesis of assessment, experience, and personal information.

9. How? Use a Holistic Counseling Model –Coordinate four departments into one team Provide Case Management Services –Standardize & coordinate services & referrals Maintain Current Mission Scope and Level –Continue services to existing populations Create a Flexible Network of Services –Supported with a common records & database

10. Student Success Planning Center Enrollment Services Counseling Services Educational Support Services Student Activities Center Student Success Services Who? Student Success Planning Center (Primary) 100% Counseling Service 10% -100% Educational Support Services 10% - 15% Enrollment Services10% - 25% Student Success Services Formerly ‘Retention Services’

11. Definitions - ILPIndividual Learning Plan - CAPCounseling Action Plan Individual L earning P lan and Holistic C ounseling A ction P lan Intervention Model −Systematic −Not dependent upon counselor

12. ILP New student –Identified by Screen Test into 2 DEV’s below ‘100’ level Income level at poverty Full time work Undecided Major ILP vs. CAP CAP Current student –Identified by Early Alert, Faculty or Counselor –Self-Identified

13. ILP Participants Individual Learning Plan The Students: –Selection Criteria = Established Risk Factors Test into 2 DEV’s below ‘100’ level (initially 3) Income at/below federal poverty guidelines Full time employment (40 or more hours) Undecided Major –2,700 Students Projected The First Year –First Time, At Risk, Degree Or Certificate Seeking

14. The ILP Process Intake ILP Introduction Case Management /Development of the ILP Transition

15. 2328 Brookline New Student Enrollment Process ILP 45% ILP Steps and Appointment MBTI/ LASSI Orientation ILP Counseling Welcome and Test Prep Testing and Screen Next Steps… New Students (non-risk) Orientation Academic Counseling Register, Books…. Etc. Intake

16. Multi-dimensional assessment… Risk screen Demographic information Biographic information MBTI – Myers/Briggs Type Indicator LASSI – Learning and Study Strategies Inventory Placement Test … to fully understand the whole student. Student’s receive….

17. Cross Training of Staff ILP Process ILP Database Financial Aid Academic Advising On-Line Registration – Web Advisor Colleague Training – Academic/Financial Aid Screens

18. Development of the ILP Session Two – Within 2 weeks Of Intro/Class −Meet counselor for development of ILP prior to the start of classes −Reviews assessments (MBTI / LASSI) −Reviews financial needs −Completes action plan −Enters all information in electronic file Session Two Follow-Up – Counselor Checks: −Registration status −Financial aid / fee payments −Check in with student as required Student Service Database

19. Development of the ILP Session Three – 2-3 Weeks After Class −Meet or call and review student status −Plan/Problem solve as required −Begin planning for next quarter −Make next appointment (7-8 week point) −Contact No Shows Session Three Follow up – Counselor Will: −Contact as required −Review registration and withdrawal dates −Update journal

20. Development Of The ILP Session Four – 7 To 8 Weeks Into Quarter −Review Concerns / Issues −Selects Classes/Assists Students With Registration −Give Student Satisfaction Survey Session Four Follow Up – Counselor Will: −Contact as Scheduled / Required −Review Student Progress

21. Development Of The ILP Transition Review Transition Criteria With Student –GPA 2.0 or better and passed all DEV classes 1 st quarter –Decided on a major/ career goal –Discuss issues that might have resulted in W’s, I’s, and Z’s and/or poor grades –Childcare and/or transportation issues resolved –Regular attendance in classes previous quarter –ILP plan completed and reviewed Make Transition Decision Follow Up As Required By Student Services May Continue On A Case-By-Case Basis

22. Student Survey What Students Think Very Useful… -One On One Help Developing ILP 93% -Overcoming Obstacles Starting Classes 85% -Information On Study Strategies/Skills 71% -Information On Careers/Learning Styles 74% -Financial Information & Planning 73%

23. Classes Completed Successfully

24. First-Term GPA

25. First-Term to Second-Term Retention

26. Program Summary Key accomplishments So Far… -Centralized Screening for At Risk Students Intake for ILP Criteria -Structured Assessment of Strengths and Weaknesses MBTI/LASSI -Standardized Case Management Services ILP/CAP Services Defined & Scheduled -Systematic Recommendations & Referrals Counseling Reference Guide/Early Alert Process -Integrated Online Referrals, Records and Database Common forms, database, and reports

27. What’s Next? Title III Strengthening Institutional Programs Grant Funded For Five Years Student Screen Process Individual Learning Plan College-wide Success Experience One-Stop Center