2. CHAPTER 2 LIFE SKILLS

3. Life skills are a set of tools and guidelines that prepare you for living as a mature adult in a complicated world.

4. The salon is a creative workplace *artistic talent Requires strong self-discipline Excellent people skills www.gumtree.com/posting_images/02/25814002__1..

5. Make solid connections with each client Stay focused Feel competent and enthusiastic

6. Your livelihood, as well as your personal feelings of success, depend on how well you do this

7. ***Life skills are your foundation ***A common characteristic shared by most people is: they love what they do Your passion shows in your work.

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9. Being genuinely caring and helpful to other people Successfully adapting to different situations Sticking to a goal and seeing a job to completion. Some of the most important life skills are:

10. Developing a deep reservoir of common sense Making good friends Feeling good about yourself Maintaining a cooperative attitude Being consistent in your work kjw27612.files.wordpress.com/2009/02/scs-styl...

11. Defining your own code of ethics for yourself and living within your definition Approaching all your work with a strong sense of responsibility Mastering techniques that will help you become more organized www.alasdairmethven.com/.../4524216940.swf

12. Having a sense of humor to bring you through difficult situations Acquiring one of the greatest virtues known as: patience Always striving for excellence media.rd.com/.../sense-of-humor-af.jpg

13. Rules For Success To be successful, you must take ownership of your education Commit yourself to: Attend all classes Arrive for class early blog.nj.com/.../04/large_pix-0416cutathon.jpg

14. Have all materials Listen attentively Highlight important points Take notes Pay close attention during summary and review questions www.elearningbible.com/wp-includes/images/Stu...

15. When something is not clear, ask, ask, ask Continually seek further education Never stop learning New trends, techniques, products, and information available lh6.ggpht.com/.../Ju2-r0k4UuI/eagle1_thumb.jpg

16. The Psychology of Success Put in extra effort, enthusiasm, and excitement into your studies Be fueled by passion www.pratpartners.com/.../Audrey9_lg.jpg

17. Guidelines for Success Defining success is a very personal thing Following principles form a foundation of all personal and business success

18. Build self-esteem Self-esteem is based on inner strength and begins with your ability to reach your goals. www.apm.co.th/.../about/pic_consulting05.jpg

19. Visualize Imagine yourself working in your dream salon Practice visualization Turn possibilities into realities

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21. Build on your strengths Practice a positive self-image Activities that you love, allow you to feel good about yourself www.emg2008.com/pics/pic_sports_collage.jpg library.thinkquest.org/.../Graphics/singing.gif

22. Be kind to yourself Put a stop to self-critical and negative thoughts If you make a mistake, tell yourself that it is okay and you will do your best next time.

23. Define success for yourself Be a success in your own eyes.

24. Practice new behaviors Because creating success is a skill, you can help to develop it by practicing new behaviors ~ speaking with confidence ~ standing tall ~ using good grammar i.ehow.com/.../public-speaking1-main_Full.jpg

25. Keep your personal life separate from your work People who talk about themselves or others at work is personally counterproductive, and causes the whole salon to suffer.

26. Keep your energy up Successful cosmetologists *do not run yourself ragged *do not eat, sleep and drink beauty Take care of personal needs *family, friends, activities campacorn.org/images/friendship.gif

27. Respect others Relate to everyone with a feeling of respect. Exercise good manners Do not interrupt people and be a good listener

28. Stay productive Three habits that can keep you from maintaining peak performance * procrastination * perfectionism *lack of a game plan www.gdcanada.com/.../images/game_plan.jpg

29. Procrastination Putting off until tomorrow what you can do today. Poor study habits

30. Perfectionism Unhealthy compulsion Success is not simply always doing things right Success: do not give up, even when things get really tough.

31. Game Plan The conscious act of planning your life instead of just letting things happen Large chunks of time (five or ten years ahead)

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33. Motivation and self-management Motivation propels you to do something Self-management is a well-thought- out process for the long haul

34. A motivated student finds it much easier to learn Motivation comes from an inner desire to grow your skills as a professional If your motivation comes from an external source-you will have a difficult time finishing school

35. ***Satisfying Your Basic Human Needs Add all to side bar-write small: 5 Basic human needs in order from lowest to highest 1. Physical Shelter Clothing Food www.mhcbe.ab.ca/.../needs_files/..%5CneedsP.jpg

36. 2. Emotional Loving environment 3. Social Good people around you www.goodenough.ac.uk/uploads/pics/social2.jpg

37. 4. Mental Don’t worry or stress www.plant-a-tree-today.org/WebControl/Display... 5. Spiritual Morals

38. Your Creative Capability Creativity is an unlimited inner resource of ideas and solutions To enhance the skill of creativity: Do not be self-critical ~ blocks the creative mind

39. www.fun4biz.com/coach/images/creativity_cme-fwww.fun4biz.com/coach/images/creativity_cme-f. www.creativityaustralia.org.au/product_images

40. Do not look to others for motivation ~ tap into your own creativity Change your vocabulary ~ positive vocabulary

41. Do not go it alone!!!!! ~ you will be more creative in an environment where people work together and share ideas ***self managers ask for help

42. Add: One trait essential to reach and remain at the highest level of professionalism is…commitment i.ehow.com/.../4544657/commitment_Full.jpg

43. Add: Motivation-is the ignition for success Self-management-is the fuel that keeps you going

44. Design a Mission Statement Establishes the values the business plans to live by and that establishes future goals Individuals can also have a mission statement.

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46. Prepare a mission statement that communicates who you are and what you want for your life in your goal book. Keep a copy of your mission statement where you can see it and read it every day.

47. Goal Setting Helps you decide what you want out of your life Focuses your attention

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49. How Goal Setting Work Two types: Short term goal ~ what you wish to accomplish in a year or less

50. Long term goal ~ measured in sections of time such as five years, ten years, or even longer

51. Goal setting is to have a plan and reexamine it often to make sure you are on track Adjust your goals and action plans as you go

52. Time Management Make a list-then prioritize Design your own time management system Never take on more than you can handle

53. Learn problem solving techniques Give yourself some down time Carry a notepad Make daily, weekly schedules for study and exams Identify high energy times of day

54. Reward yourself Do not neglect physical activity Schedule a block of down time everyday Understand the value of to-do lists Make time management a habit

55. Study Skills Focus on small tasks at a time Study in smaller chunks of time Write down key words or phrases as your instructor discusses them Discuss new material with others Study together/study buddy

56. Establishing Good Study Habits Where: Find a comfortable, quiet, uninterrupted spot Have everything you need Remain alert by sitting upright

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58. When: Estimate how much study time you need Study when you feel energetic and motivated Make good use of your time by planning to study

59. How: Study a section at a time Note key words and phrases Test yourself on each section Every effort you make to follow through on your education is an investment in your future

60. Progress will increase your confidence and self-esteem Work at mastering a range of information and techniques Your self-esteem soar with your grades

61. Ethics The moral principles by which we live and work Each state board sets the ethical standards for sanitation and safety that all cosmetologists who work in that state must follow

62. Ethics is the role you assume with your clients and fellow employees When your actions show you are respectful, courteous, and helpful, you are behaving in an ethical manner In your group list, several qualities or characteristics that you believe are part of professional ethics.

63. Provide skilled and competent services Be honest, courteous, and sincere Never share what clients have told you privately to others Participate in ongoing education Always give correct information to your clients

64. Add: Ethical characteristics: *Honesty *Compassion *Attentiveness *Punctuality *Cooperativeness *Pleasant and agreeable personality

65. Other qualities of an ethical person include: Page 22 side bar Self-care: burnout rate can be high, take this self-care test Integrity-make your behavior and actions match your values. ~ If you do not believe in a product do not “sell” it to a client

66. Discretion-do not share your personal problems with your clients/never breach confidentiality Communication-your responsibility and ethical behavior extend to your communication with clients and co-workers

67. Personality Development and Attitude As a cosmetologist you will be dealing with people from all walks of life It is useful to have a sense of how different personalities and attitudes can affect your performance

68. Add to side bar top of page 22 and 23: Your personality is the sum total of your inborn characteristics, attitudes, and behavioral traits A pleasing attitude gains more associates, clients, and friends Personality-defines who you are

69. A healthy, well-developed attitude looks like this: Diplomacy-being tactful means being straightforward but not critical Tone of voice-soften the sounds, speak clearly, deliver your words pleasantly

70. Emotional stability-learning to handle a confrontation, as well as letting people know how you feel without going overboard are life skills, and important dictators of maturity

71. Sensitivity-combines understanding, empathy, and acceptance. Compassionate and responsive *It is a strength, not a weakness

72. Values and goals-show us how to behave and what to aim toward Receptivity- means to be interested in other peoples opinions, feelings, and ideas ~ involves taking the time to really listen

73. Communication skills ~ caring personality ~ can listen ~ can ask for something clearly and directly

74. Human Relations Add to page 23 *** (Write small) *** Understanding people is the key to operating effectively in many professions *** Being treated with respect and having people listen to us, gives us a good feeling about them and ourselves *** Learn to make the best of a situation