1. Драйв созидания Исследовательско-консультационная фирма «АЛЬТ» «Разработка стратегии» Описание услуги Драйв созидания “Development of key performance indicators” Service Description Drive of Creation

2. Исследовательско-консультационная фирма «АЛЬТ» Strategy specification Specifying of strategic initiatives Strategic goals formalization Holding of strategic sessions “Development of key performance indicators” “Adjustment” of management system Optimal dividing of responsibility and authority Binding KPI with concrete subdivisions, functions, processes Correction of business-processes according to the strategy Motivation Binding oof labour remuneration system to developed KPI Agreement of personal KPI value with specialists Indicators system Determination of KPI Determination of mechanisms of calculation, analysis and correction of KPI Preparation for automation Work Directions Drive of Creation

3. Исследовательско-консультационная фирма «АЛЬТ» Determination of critical functions and business-processes Revelation of key factors that influence business Formalization of owners’ goals and strategy Forming of list of upper level indicators Revelation of significant indicators by the means of economic model Decomposition: indicators binding to functional subdivisions Determination of philosophy of measurement and of indicators interpretation Elaboration and agreement of targeted values of indicators Binding of system of labour remuneration to developed system of indicators Support of implantationPreparation for automation “Development of key performance indicators” Stages of KPI Development Drive of Creation

4. Исследовательско-консультационная фирма «АЛЬТ» KPI AS INSTRUMENT OF STRATEGIC MANAGEMENT Task setting for automation Useful strategic and applied initiatives Set of KPI on which efforts have to be focused Motivation system that is aimed to KPI achievement Goals of owners and management in accordance Specified structure and distribution of responsibilities and authority “Development of key performance indicators” What does client get as result of the Project? Drive of Creation

5. Исследовательско-консультационная фирма «АЛЬТ» Expert examination of goals, plans, success factors and performance indicators prepared by company’s collaborates KPIs formulation based on our experience and company specificity Development of approaches and methods of work including KPI estimation Analytical work over the most complicated and ambiguous questions Holding of strategic sessions, brain storms and discussions Agreement of opinions and interests of different parties Holding of teaching seminars about the most important questions that arise during the project + “Development of key performance indicators” Role of Consultants in The Project Expert aspect Process aspect Drive of Creation

6. Исследовательско-консультационная фирма «АЛЬТ» Priority of strategy and business tasks System of indicators is one of the most effective control instrument of strategic goal achievement. That is why the part of work over strategy is of great importance – strategic goals have to be clearly formulated, reconcilable and concerted with each other. Targeted approach For the majority of companies it is more efficient to formulate key performance indicators that will make whole company focused on strategic goals, then to develop all-embracing and balanced system of indicators. Everything that doesn’t have strategic importance is not included in KPI system or used as background indicator. Clear coordination of KPI with responsibility and motivation Key preconditions of successful KPI system implantation are: appointment of responsible people for each indicator, establishment of terms of targeted values achievement for each indicator, binding of motivation system to these values. “Development of key performance indicators” Characteristics of Our Approach Drive of Creation

7. Исследовательско-консультационная фирма «АЛЬТ» “Development of key performance indicators” Our Clients Drive of Creation

8. Исследовательско-консультационная фирма «АЛЬТ» Drive of Creation 199106, Saint-Petersburg, V.O., 21st line, 8. Tel: 7-812-324-87-31 Fax: 7-812-324-88-39 E-mail: alt@altrc.ru 115114, Moscow, Derbenevskaya str., 1/2, bldng. 1 Tel: 7-495-788-59-29 Fax: 7-495-788-59-29 E-mail: alt@altrc.ru www.altrc.ru THANK YOU FOR YOUR ATTENTION! “Development of key performance indicators”