1. Retail Customer ETM® System Impact WE SEE YOUR VOICE TM

2. © Copyright 2010 SecureLogix Corporation. All Rights Reserved. ETM, We See Your Voice, SecureLogix, SecureLogix Corporation, the SecureLogix Emblem and the SecureLogix Diamond Emblem are trademarks and/or service marks or registered trademarks and/or service marks of SecureLogix Corporation in the U.S.A. and other countries. All other trademarks mentioned herein are believed to be trademarks of their respective owners. Introduction – SecureLogix® ETM® System Voice Firewall & Management System Secures phone lines Saves money Reports/intelligence to help lower costs and increase sales Alerts/stops/records restricted calls Customer experience? Call transfer experience? Unanswered/busy calls? Long Distance abuse? Fraud? Internet over phone lines? Bomb threats?... etc. Who called whom? When? How long? Call transferred? To whom? Type? (Voice/Fax/Internet) Threatening caller? Phone calls Stores Home Office Warehouses Customers, Employees, Others Discovers phone resources not working/needed Manages appropriate use of phone resources Option to record conversations Note: Store must have approval of Legal to record calls

3. © Copyright 2010 SecureLogix Corporation. All Rights Reserved. ETM, We See Your Voice, SecureLogix, SecureLogix Corporation, the SecureLogix Emblem and the SecureLogix Diamond Emblem are trademarks and/or service marks or registered trademarks and/or service marks of SecureLogix Corporation in the U.S.A. and other countries. All other trademarks mentioned herein are believed to be trademarks of their respective owners. SecureLogix® ETM® SYSTEM Unified, Network-Based Policy Management 360-Degree UC security. Immediate, 100% Payback. Enterprise-wide – TDM & VoIP – Vendor independent – Real time Multiple solutions VOICE FIREWALL VOICE IPSUSAGE MANAGER PERFORMANCE CALL RECORDER Network security Service abuse Malicious calls Productivity alerts Toll fraud Social engineering Compliance Operations mgmt. Reporting & analytics Optimization Risk & investigations Productivity Network mgmt. Uptime & reliability Performance alerting Troubleshooting Threatening calls Data leakage Investigations Ops and productivity Any network evolution Traditional PBX TDM IPT/VoIP Unified Communications Analog, T1, PRI, E1, SS7TDM, H.323, SIPSIP Multi-service SIP (voice, IM, wireless, SM) Collaboration ETM® System … a Comprehensive Solution

4. © Copyright 2010 SecureLogix Corporation. All Rights Reserved. ETM, We See Your Voice, SecureLogix, SecureLogix Corporation, the SecureLogix Emblem and the SecureLogix Diamond Emblem are trademarks and/or service marks or registered trademarks and/or service marks of SecureLogix Corporation in the U.S.A. and other countries. All other trademarks mentioned herein are believed to be trademarks of their respective owners. Network security Telecom administration Store architecture & planning No additional store staffing/admin requirements to achieve savings Analysis of Store Benefits Added benefits for Corporate Opportunity Areas of Savings Bomb Threat Deterrence / Investigation Voice Fraud Worker Productivity Loss Due to Phone Abuse Inbound Unanswered Calls Store Staffing Recommendations Recorded Customer Calls Sampling Record Harassing/Threatening Calls Long Distance Service Abuse Directory Assistance & Connection Fees Calls to Home Office – Tie Line Savings Internet Use Over Phone Lines 911 Emergency Calls Identify/Troubleshoot Telecom Issues

5. © Copyright 2010 SecureLogix Corporation. All Rights Reserved. ETM, We See Your Voice, SecureLogix, SecureLogix Corporation, the SecureLogix Emblem and the SecureLogix Diamond Emblem are trademarks and/or service marks or registered trademarks and/or service marks of SecureLogix Corporation in the U.S.A. and other countries. All other trademarks mentioned herein are believed to be trademarks of their respective owners. Store Cost Saving Opportunity – backup data

6. © Copyright 2010 SecureLogix Corporation. All Rights Reserved. ETM, We See Your Voice, SecureLogix, SecureLogix Corporation, the SecureLogix Emblem and the SecureLogix Diamond Emblem are trademarks and/or service marks or registered trademarks and/or service marks of SecureLogix Corporation in the U.S.A. and other countries. All other trademarks mentioned herein are believed to be trademarks of their respective owners. Voice Managed Service SecureLogix provides services leveraging ETM® System® Save money Enhance business operations Increase visibility for better decision making Reduce risk Secure and monitor network for security threats Optimize resources and service use Provide business intelligence

7. © Copyright 2010 SecureLogix Corporation. All Rights Reserved. ETM, We See Your Voice, SecureLogix, SecureLogix Corporation, the SecureLogix Emblem and the SecureLogix Diamond Emblem are trademarks and/or service marks or registered trademarks and/or service marks of SecureLogix Corporation in the U.S.A. and other countries. All other trademarks mentioned herein are believed to be trademarks of their respective owners. Voice Managed Service Findings Cost savings Long distance International Directory assistance Employee productivity Call accounting Significant voice network security threats exist in the store Inbound/Outbound modem traffic Internet Service Provider (ISP) traffic 911 emergency calls Bomb threats/harassing calls Increased visibility Busy/unanswered calls Unused/inoperable circuits Troubleshooting and performance monitoring Trunk planning and resource utilization (conversion to digital/SIP)

8. LONG DISTANCE CALLS

9. INTERNATIONAL CALLS

10. DIRECTORY ASSISTANCE CALLS

11. OUTBOUND MODEM CALLS

12. INBOUND MODEM CALLS

13. 911 CALLS BY STORE

14. INBOUND UNANSWERED CALLS