1. Universal WorkOne Brand Strategy Presentation 1-1-2008

2. What is WorkOne’s brand vision and who are we serving?

3. A brand vision infuses the following... Forces management to reach consensus on longer-term growth objectives and stake out where that growth will come from. The brand vision should guide research. The vision will tell all stakeholders where the company is heading and what role the brand will play in getting there.

4. Why is having a strong, cohesive, universal brand important to WorkOne? Describes Distinguishes Delivers your promise Drives business

5. What is A Universal Brand? The general consistency and uniformity of a brand across geographic regions.

6. The value of brand Builds an emotional connection (trust) with your audience. Multiplies the value of your efforts by increasing loyalty. Guides you in making decisions. The best people want to be a part of a great identity experience.

7. Managing your brand Built over time, not over night Delivers on the promise Requires discipline and leadership Internally, live it Externally, communicate it

8. What are some similarities you will find with a strong brand? Wherever you go, it is always the same!

9. To maintain a strong brand, WorkOne needs to maintain cohesiveness throughout the state!

10. Definitions Brand: Whatever a person thinks of when he/she hears your organization’s name (products, service, reputation, image, feelings, etc.) Brand promise: What your company commits to deliver consistently Position statement: A one-sentence statement of differentiation about your organization (Internally Focused) Slogan/tagline: Verbal synopsis of the promise Logo: is a graphical element, symbol, or icon that, together with its logotype form a trademark or brand Brand Statement: A one-sentence statement of differentiation about your organization (Externally Focused)

11. What defines WorkOne? Brand: Place to show people how to find jobs, get training, and unemployment services Brand promise: Customer Bill of Rights: 1.Customers have the right to know their skills 2.Customers have the right to improve their skills 3.Customers have the right to find the best job to match their skills Position/Mission statement: (On a daily basis) Raise Everyone Up One Level (Internally Focused) Slogan/tagline: Make Your Move Logo: Brand Statement: WorkOne is a comprehensive, statewide career and employment resource for job seekers and employers. (Externally Focused)

12. The brand development process

13. Who do we serve at WorkOne Centers? People looking for jobs People looking for job training People looking for unemployment services People looking for Skills Assessments

14. Future endeavors for WorkOne Marketing 1.Quarterly Marketing Meetings (1 st Meeting in Columbus, In on November 14, 2007) 2.Updated Brand Portal Website (www.in.gov/dwd/brandportal)www.in.gov/dwd/brandportal 3.Updated best Practices Website (www.in.gov/dwd/workone_best_practices/)www.in.gov/dwd/workone_best_practices/ 4.Brand new WorkOne Portal Website (www.in.gov/dwd/WorkOne)www.in.gov/dwd/WorkOne 5.Job Matching website coming 3 rd Quarter of 2008