1. INTERNATIONAL HR LABORATORY Developing People for an Expanding Business

2. WHY CHOSE EXPANSION FOR THIS PAPER? EUROPEAN ECONOMIC FORECASTS NOT BRIGHT. IS EXPANSION THE CORRECT TERM?

3. Business must match the following criteria - 1.CUSTOMER NEED / DEMANDS 2.STAKEHOLDER NEED / DEMANDS 3. EFFCIENCY, COST SAVING, COMPETITIVE ABILITY ALL OF THEM PRESS ON YOUR ORGANISATIONS EVERY DAY.

4. SO WHAT DO I MEAN BY EXPANSION? 1.Technology 2. Downsizing 3. Normal business growth 4. White Tsunami

5. HR? What has this to do with me? There is more to be done to make a difference The opportunity has never been as important You can be the catalyst for change If you wish!

6. Harvard Business Study Senior Management Time in the Business.

7. Harvard Study Their Conclusions Strategy 60% Business Improvement 30% Every day business 10% Their Findings for actual time spent – Strategy 1% Business improvement 9% Every day business 90%

8. WHAT CAN WE DO? Understand the need – by finding out. Are your people giving enough to their job, their colleagues, to their development, are they focussed on where the business is going? Can they give more – WILLINGLY?

11. Developing People For an Expanding Business Key to Performance/Competitive Advantage/Business Value PHASE 1 Management Facilitation THE ROAD MAP – VALUES/RULES/BEHAVIOURS DELIVERABLES PHASE 2 Accelerated Learning and Development EQUIP MANAGERS/WORKFORCE TO DELIVER RESULTS AND CONTINUOUS IMPROVEMENT PHASE 3 Transfer the Learning and capability into the Business ESTABLISH INTERNAL RESOURCE CAPABILITY TO COACH AND FACILITATE IMPROVEMENTS – AND SO DEVELOP SUSTAINABLE CHANGE

13. TEAMWORK AT IT’S BEST

14. BUILDING A HIGH PERFORMANCE TEAM CULTURE Develop leadership skills which inspire the team, build trust and self confidence Use integrity – always Share best practice – what goes round comes round! Raise the level of voluntary contribution Introduce innovation into plans Use the best available tools and techniques – results focussed Never forget the customer Facilitate for “Buy In”.

15. Can HR do more? CAN YOU DO MORE? ONLY IF YOU BELIEVE AND DESIRE IT!

16. THANK YOU FOR YOUR ATTENTION JOHN KIRBY BUFFIN LEADERSHIP INTERNATIONAL LTD