2. Introducing… The Salvation Army Capability Framework

3. Compassion, Community, Human Dignity, Justice, Hope Mission Values Collaborative; Inclusive; Innovative; Analytical; Outcome focussed; Positive; Self aware; Resilient; Ethical; Client focussed; Spiritually respectful Personal Attributes Salvation Army Capability Framework Detailed Competencies (skills & knowledge) Generic (Client, Team, Organisation, Common) Ministry Other specialties Social Programme

4. Skills Knowledge Attributes C OMPETENCIES C APABILITIES Capabilities versus Competencies

5. Compassion, Community, Human Dignity, Justice, Hope Mission Values Collaborative; Inclusive; Innovative; Analytical; Outcome focussed; Positive; Self aware; Resilient; Ethical; Client focussed; Spiritually respectful Personal Attributes Salvation Army Capability Framework Detailed Competencies (skills & knowledge) Generic (Client, Team, Organisation, Common) Ministry Other specialties Social Programme

6. Compassion, Community, Human Dignity, Justice, Hope Mission Values Salvation Army Capability Framework

7. Compassion, Community, Human Dignity, Justice, Hope Mission Values Collaborative; Inclusive; Innovative; Analytical; Outcome focussed; Positive; Self aware; Resilient; Ethical; Client focussed; Spiritually respectful Personal Attributes Salvation Army Capability Framework

8. Compassion, Community, Human Dignity, Justice, Hope Mission Values Collaborative; Inclusive; Innovative; Analytical; Outcome focussed; Positive; Self aware; Resilient; Ethical; Client focussed; Spiritually respectful Personal Attributes Salvation Army Capability Framework Detailed Competencies (skills & knowledge) Generic (Client, Team, Organisation, Common)

9. Compassion, Community, Human Dignity, Justice, Hope Mission Values Collaborative; Inclusive; Innovative; Analytical; Outcome focussed; Positive; Self aware; Resilient; Ethical; Client focussed; Spiritually respectful Personal Attributes Salvation Army Capability Framework Detailed Competencies (skills & knowledge) Generic (Client, Team, Organisation, Common) Client Team Organisation Common Perspectives

10. Compassion, Community, Human Dignity, Justice, Hope Mission Values Collaborative; Inclusive; Innovative; Analytical; Outcome focussed; Positive; Self aware; Resilient; Ethical; Client focussed; Spiritually respectful Personal Attributes Detailed Competencies (skills & knowledge) Generic (Client, Team, Organisation, Common) Service Delivery Manager Senior Manager Governance Client Team Organisation Common Perspectives Layers

11. Compassion, Community, Human Dignity, Justice, Hope Mission Values Collaborative; Inclusive; Innovative; Analytical; Outcome focussed; Positive; Self aware; Resilient; Ethical; Client focussed; Spiritually respectful Personal Attributes Salvation Army Capability Framework Detailed Competencies (skills & knowledge) Generic (Client, Team, Organisation, Common) Ministry Other specialties Social Programme

12. Salvation Army Capability Framework Other specialties Compassion, Community, Human Dignity, Justice, Hope Mission Values Collaborative; Inclusive; Innovative; Analytical; Outcome focussed; Positive; Self aware; Resilient; Ethical; Client focussed; Spiritually respectful Personal Attributes Sample Profile: Social Programme Chaplain Detailed Competencies (skills & knowledge) Generic (Client, Team, Organisation, Common) Ministry Other specialties Social Programme

13. Capability Framework Job Design Recruitment & Selection On-boarding People Development Career & Succession Planning Performance Management Workforce Planning Salvation Army Capability Framework

14. Compassion, Community, Human Dignity, Justice, Hope Mission Values Collaborative; Inclusive; Innovative; Analytical; Outcome focussed; Positive; Self aware; Resilient; Ethical; Client focussed; Spiritually respectful Personal Attributes Salvation Army Capability Framework Detailed Competencies (skills & knowledge) Generic (Client, Team, Organisation, Common) Ministry Other specialties Social Programme

15. Salvation Army Capability Framework

16. For more information please contact: School for Learning & Development – Janelle Murley03 8878 2447 – Jim Weymouth03 8878 4723 Your territorial or divisional HR representative Salvation Army Capability Framework