1. © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Your BlueEnrollment Blue Cross Blue Shield of Delaware

2. 2 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Agenda Welcome and Introductions Your BlueEnrollment –Roles –Enrollment Activities –Features Group Sign Up Implementation Training Ongoing Support

3. 3 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Benefitfocus Company Highlights Founded in 2000 Double digit growth since inception Serving over 40 million healthcare consumers Supporting 89,000 corporate clients Integrating with 150 data exchange partners Benefitfocus Corporate Headquarters 140,000 sq ft office space Dignitaries and government officials cutting the ribbon at Benefitfocus

4. 4 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Some Major Health Plans We Serve

5. 5 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Large National Clients

6. © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Brief Review of Employee Self Service Blue Cross Blue Shield of Delaware

7. 7 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Your Blue Enrollment : Employee Self Service Secure Web based Initial Login ID and Password Provided Instruction Screens Multi-Language Large Button Usability One-thought-per-screen Plan Details and Cost Information Review and Edit Before Saving Benefit Summary Report HR Approval Member Services Custom screens and HR notes Employee Surveys

8. 8 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential All employees will be prompted to change their password the first time they log into Your BlueEnrollment

9. 9 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Employees are welcomed to their enrollment. This is an example of an employee completing their initial enrollment.

10. 10 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Basic Employee Information

11. 11 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Employee Instructions

12. 12 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Employee Demographics

13. 13 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Employee Demographics

14. 14 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Summary | Personal Information

15. 15 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Employee Basic Information | Complete

16. 16 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Employee Benefit Enrollment The employee now begins their benefit enrollment. Please note the last day to edit benefits is displayed to the employee.

17. 17 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Employee Benefit Instructions Instructions are presented to the employee in each section of Your BlueEnrollment.

18. 18 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Employee Selects Plan Employee will select a plan and can view plan details from this page.

19. 19 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Employee Plan Costs Plan cost can be displayed annually, monthly, bi-weekly, or by pay periods.

20. 20 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Select Coverage Level The employee will now select their coverage level. If they select employee only they will not be prompted to complete dependent information.

21. 21 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Election Review

22. 22 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Election Review

23. 23 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Review Current Elections

24. 24 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential View and Print Employee Detail Report The employee can print a benefit detail report.

25. 25 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Employee Detail Report

26. 26 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Enrollment Confirmation At the end of the enrollment process the employee is present with this confirmation page.

27. 27 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Employee Homepage

28. 28 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Your Blue Enrollment : HR Notes Groups use HR Notes to: –Post instructions that are specific to the group –Address a frequently asked question during enrollment

29. 29 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Your Blue Enrollment : Custom Pages Groups use Custom Pages to: –Guide the employee through any changes in this year’s benefits –Highlight group-specific information relevant to enrollment Welcome To Open Enrollment Custom Company Information

30. 30 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Your Blue Enrollment : Surveys Groups use Employee Surveys to: –Gather pertinent information from employees

31. © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Brief Review of Human Resources Administration Blue Cross Blue Shield of Delaware

32. 32 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Your Blue Enrollment : Human Resources New Hires and Terminations Year Round Maintenance Life Events Reporting Employee Searches History Tracking Open Enrollment Payroll and HRIS Integration Ancillary Products Configurable Employee Self Service HR and Member Support

33. 33 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Search by employee name, SSN, or ID number.

34. 34 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

35. 35 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

36. 36 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

37. 37 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

38. 38 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

39. 39 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

40. 40 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

41. 41 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

42. 42 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

43. 43 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

44. 44 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Accepted

45. 45 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

46. 46 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Accepted

47. 47 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

48. 48 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

49. 49 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

50. 50 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

51. 51 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

52. 52 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

53. 53 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

54. 54 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

55. 55 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

56. 56 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

57. 57 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

58. Implementation and Support Blue Cross Blue Shield of Delaware

59. 59 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Implementation Implementation Consultant –Shelly Rusch –Jason Reese Introduction Call (5 Minutes) –Intro –Schedule Training –Projected Go-Live Date Configure Database Load and Test Data Training Go Live Call (30 Minutes) –Login IDs and Passwords –Account Consultant

60. 60 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Training and Support Training -HR -Employees Human Resources Support -Dedicated Account Consultant -Open Enrollment Support -Long term planning and support Employee Support -Employee Letters -Member Services

61. 61 © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Next Steps Complete Service Agreement Sign up for training Manage Benefits Online

62. © 2007 Benefitfocus.com, Inc. | Proprietary and Confidential Your BlueEnrollment Blue Cross Blue Shield of Delaware