1. Identity on Force.com & Benefits of SSO Nick Simha

2. Where is identity needed with Salesforce.com? Desktop Apps Browser User ID and password can be entered via browser. Salesforce.com provides mechanism to programmatically pass a token though the password field. User ID and password are user entered on device. No way to programmatically pass a token. No way to intercept the login request. User ID and password are user entered in plug-in. No way to programmatically pass a token. Some provide mechanism to re-direct login request. Devices

3. How does standard Salesforce.com authentication work?  Your Salesforce.com administrator creates a user –Email is sent to new user with their User ID and a one time use password. –User must create a password when they first login. –Your administrator sets the password policy. (Complexity, reuse, etc.)  User Logs into Salesforce.com with a User ID and Password –User ID must be globally unique. –User ID is typically in the form of an email address. –Password is stored in Salesforce.com as a MD5 Hash. (one way encryption)  What happens when I forget my password? –Your administrator can reset the password. New one time use password is sent via email –Salesforce.com support can reset the password. Just like your administrator.

4. Single Sign-On (SSO) enables a more seamless user experience

5. Benefits of Single Sign-On  Reduced Administrative Costs –All user authentication information resides in a central directory, which reduces the need to maintain, monitor and potentially synchronized multiple stores. –Reduces password-related user support requests.  Increased ease of use / adoption –Each user only has a single username and password which grants them seamless access to all corporate resources and Salesforce. –Single Sign-On also saves users time, since each individual sign-on process can take 5 to 20 seconds to complete.  Enhanced Security –Password policies established for your corporate network will also be in effect for Salesforce.com. –Automatic provisioning and deprovisioning of users prevents unwarranted access. –Sending an authentication credential that is only valid for a single use can increase security for users who have access to sensitive data.