1. Click to edit Master title style 1 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Convey is now a Sovos Compliance Company. Learn more at sovos.com Taxport Password Reset via Email Clark Sells – Product Management

2. Click to edit Master title style 2 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Agenda What’s Happening When I should expect the change Impact to users What I need to do More information

3. Click to edit Master title style 3 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent.FOR INTERNAL USE ONLY What’s Happening

4. Click to edit Master title style 4 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Enhanced Security Taxport access linked to an email Implementation of security questions Security Admins no longer have temporary info Reset requests time limits

5. Click to edit Master title style 5 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent.FOR INTERNAL USE ONLY When should I expect changes?

6. Click to edit Master title style 6 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. When: 2015.7 – July Release When: Hosted 7/25/2015 Intermittent Downtimes (hosted only): Casino: 6:00 am – 10:00 am central Non Casino: 6:00 am – 2:00 pm central

7. Click to edit Master title style 7 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent.FOR INTERNAL USE ONLY Impact

8. Click to edit Master title style 8 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New User Set Up

9. Click to edit Master title style 9 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New User Set Up Admin must communication: Domain User ID User Receives Email

10. Click to edit Master title style 10 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New User Set Up Link navigates user to login Use temporary Password

11. Click to edit Master title style 11 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New User Set Up User Sets New Password

12. Click to edit Master title style 12 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New User Set Up User selects security question Case sensitive

13. Click to edit Master title style 13 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password User enters domain and user name Clicks reset password

14. Click to edit Master title style 14 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password Answer security question successfully

15. Click to edit Master title style 15 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password User prompted to check email

16. Click to edit Master title style 16 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password

17. Click to edit Master title style 17 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password User enters new password

18. Click to edit Master title style 18 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password Taxport issues confirm email User Allowed to sign in using new password

19. Click to edit Master title style 19 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Reset a Password

20. Click to edit Master title style 20 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. New Admin Tools

21. Click to edit Master title style 21 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent.FOR INTERNAL USE ONLY What I need to do

22. Click to edit Master title style 22 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. To Do List Ensure ALL Taxport users have a valid email Communicate login process change after 2015.7 July, 25 th 2015 Set up security question and answer

23. Click to edit Master title style 23 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Adding Emails Add valid email address to user Security>User/Profiles

24. Click to edit Master title style 24 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. Adding Emails Importing Emails

25. Click to edit Master title style 25 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. More Resources Support.convey.com 1-800-373-8229 Option 1

26. Click to edit Master title style 26 Proprietary and Confidential—the information and materials in this document are not for use or disclosure outside of Convey and Sovos Compliance except under express written consent. www.sovos.com Questions?