1. Authentication Management  Stephen Pedersen, Security Development Manager, TELUS  Moderator: ABC

2. Introduction Stephen Pedersen –Security Development Manager –Mitigate Security Risk –Concept to implementation TELUS –Canada’s first, national fibre and IP wireline backbone Converged voice and data transport –One of the world’s first HSPA+ networks (up to 21Mbps) 6.7 million wireless subscriber 93% coverage for Canadians

3. Drivers –physical access islands, user base access, automation –multiple credentials, compliance, efficiency, mobilizing workforce Solution –single integrated credential Future is friendly –self serve kiosk for badge issuance –embedded Smart Cards The TELUS approach Jane Doe 33476 Login Wireless Secure Email VPN Intranet/Web Data Encryption Physical Access

4. Centralized Password Management Objectives –Provide a self serve portal for credential management –Reduce calls to help desk Results (from first four months of operation) –Almost 16,000 users registered –Almost 60% of password reset calls avoided –Smart Card pin resets are negligible