1. Business Alliance Program Designed to promote a true partnership between corporate travel management companies and industry suppliers 812 206 5105

2. What if you lost your biggest account to bid? Or they decided to pull back on their travel budget? Your main source of revenue is gone. Which is why multiple streams of income are crucial. Make your business more stable and ensure increased profitability for years to come with Hickory’s Partner Program Hickory Worldwide Hotel program Lucrative Revenue Sharing program Robust Air program Rental Car program Other ancillary services designed to increase revenue or help save you money CREATE NEW REVENUE STREAMS

3. New Offerings in Hickory Partner Program HGP Global Network CVENTConcur ETS 24/7 Booking Builder GCL Concierge CIBT Passport Services Credit Card Program

4. Broad Coverage & Expansion 18 carriers under contract with 5 additional joint contract carriers Increased Earning Potential & Reservation Control Opportunities to earn more from volume agents already sell Receive 100% of POS commissions earned Commissions earned are paid via ARC More up-front compensation for all classes of service 24/7 contract access on Hickory PartnerHQ HICKORY FOR AIR 2013 C O N F I D E N T I A L ALWAYS BOOK HFH Preferred

5. HICKORYFORHOTELS2013: Preferred Partners C O N F I D E N T I A L Worldwide Program Partners: ALWAYS BOOK HFH Preferred Block Space Program: ˃100 properties worldwide. NYC, San Francisco, Denver, London, Amsterdam, Tokyo and many more. Agents book our Block Space directly through website or email Value-added benefits and amenities Last Room Availability Up to 15% discount: off Best Available Rate or Corporate Rate Fully Commissionable Online Access: comprehensive showcase of hotel properties, featuring descriptions, amenities and search parameters Online Booking Engine

6. Hickory PartnerHQ

7. MAIN PAGE PARTNERHQ DASHBOARD

8. We Collect & Analyze Data For You - By reporting on both booked & consumed transactions we enable you to manage smartly based on accurate, comprehensive transaction data Custom reports of both booked and consumed transactions Daily information - quantifiable value MANAGE SMARTLY BASED ON TRUE DATA

9. DATA MINING: Let Us Collect and Organize Data For You Sample Custom Reports : Weekly Commission Summary Monthly Individual Agent Activity Reports for ICs Monthly Booking Report Monthly Consumed and Reconciled Report Monthly GDS Snapshot report, shows bookings that did not hit your back office Monthly Commission Summary Report ALWAYS BOOK HFH Preferred

10. NEW SAMPLE HOTEL REPORT

13. 13 C O N F I D E N T I A L What gets measured, gets managed. Leadership based largely on “gut feel” and assumptions has virtually no chance of success.