1. April 15, 2015 A learning experience
The Strategic Planning Process at
FHR School of Business
April 15, 2015 A learning experience

2. Suriname
Area: 163,820 sq km Population: 573,311 (July 2014 est.) GDP per capita: USD 12,900 (2014 est) Main source of income: the mining industry, with exports of alumina, gold, and oil accounting for about 85% of exports and 25% of government revenues
Suriname

3. FHR Lim A Po Institute for Social Studies in Paramaribo, Suriname

4. FHR Institute for Social Studies

5. Programs Program: Offered by: & & & & &
Bachelor of Business Administration Program
&
Master of Small & Medium Entreprise Management
&
Master of Business Administration
&
Master in International & Comparative Law
&
Master of Public Administration in ‘Governance’
&

6. Vision
FHR promotes a voluntary and self-motivated pursuit of lifelong learning for personal and professional reasons.
FHR is an institute for higher education
contributing to modernization of society by enhancing performance of management, governance, legal practice and business and is aspiring to be “a state-of-the- art integrated institute of accredited bachelor and master programs”

7. Mission of FHR School of Business
‘To provide undergraduate education in management, finance, international business and commerce at international standards in a stable and orderly learning environment, ensuring that students can develop their talents to their full potential and become highly competent professionals.’

8. Planning management cycle
Strategic Plan (EFQM)
Periodic Management Assessment & Review
Annual year
plan (A3)

9. Annual planning cycle

10. Key drivers strategic planning
Shared responsibility
Continuous improvement
Comply to international standards
Implementing standardized policies and procedures
Comply to international standards

11. Strategic map Step 1 Step 2 Step 3 Step 4 Step 5 Profile of the school
Broad based Operational Goals
Internal factors
Resources
SWOT-Analysis
STRATEGIC ACTIONS AND FINANCIAL PROJECTIONS (5-year forecast)
Mission
Business environment
Strategic positioning
External factors
Broad based Student Learning Goals

12. Mission linked to objectives & CSF
Broad-based student learning goals
The student Is able to collect and interpret relevant data with the aim to form a judgment that is partly based on the consideration of relevant social, scientific or ethical issues.
Our mission:
To provide undergraduate education in management, finance, international business and commerce at international standards in a stable and orderly learning environment, ensuring that students can develop their talents to their full potential and become highly competent and ambitious professionals.
Strategic actions (Critical Successdefining Factors - CSF)
Mastery of characteristics of effective teaching
Excellent student outcomes

13. Fundamental concepts of excellence
EFQM Model Components
Fundamental concepts of excellence
RADAR
EFQM Criteria

14. Fundamental Concepts of Excellence

15. EFQM Model criteria

16. The RADAR

17. Planning Dashboard

18. Management review