1. Is useful for business? Jan Riske BCM WS 2010/2011 21.01.2011

2. Agenda (1)Google Docs as subset of Google Apps (2)Components of Google Docs (3)Business Requirements (4)Features and functions (5)Costs (6)Benefits (7)Drawbacks (8)Conclusion

3. 1. Google Docs as subset of Google Apps

4. http://www.google.com/apps/intl/en/index.html 1. Google Apps - editions

5. 2. Components of Google Docs Wordprocessor Spreadsheet Presentation Drawing Document sharing Collaborating Document storage Possible data formats: XLS, XLSX, ODS, CSV DOC, DOCX, ODT, SXW, RTF, TXT, HTML (HTM, HTML) JPG, GIF, PNG, PDF

6. 3. Business requirements Availability Flexibility Reliability Security Customer Support

7. 4. Features and functions Pivot Macros Create, change, delete documents Easily share documents Realtime collaboration Usability Storage Copy & paste between different documents

8. 5. Costs Hardware Software / Update Maintenance Labor cost

9. 6. Benefits High reliability Decreasing risk of data loss High sophisticated replication Increased productivity Faster processes Fast collaboration Fast and reliable infrastructure

10. Short movie: real-time collaboration

11. 7. Drawbacks Weak standards in the cloud Secrecy Endpoints are not necessarily secure Location of data Compliance requirements Availability Breach disclosure concern Vendor lock-in (dependency on the vendor) Intentional data disclosure Audits

12. 8. Conclusion Advantages – disadvantages Cost saving – risk Functionality - requirements  No recommendation possible!  Yes, Google can be useful for business!