1. Jump to first page A WWW Response Using Internet Technology to a Global Problem: Family Violence Presented at the 6th Annual Conference on Family Violence Prevention & Treatment October 9, 1998 By Kathy Belew, MSW, MPH

2. Jump to first page Introduction n Family Violence is a public health concern n Outcomes and Quality services are being demanded n Funds are diminishing to support our efforts n There is a recognized need for fluid & seamless integration of services among multi-disciplines n Need Accurate, consistent, useful info Downsizing of organizations yet demand increases for quality. Common tools currently available work at the “instance level” but we seek to work at the “schema level.” Decision-making paradigm of organizations Significance of hierarchical structures Need for business process reengineering Leads to centralized structures We would like fluid & seamless integration Need Accurate, consistent, useful info Downsizing of organizations yet demand increases for quality. Common tools currently available work at the “instance level” but we seek to work at the “schema level.” Decision-making paradigm of organizations Significance of hierarchical structures Need for business process reengineering Leads to centralized structures We would like fluid & seamless integration Need Accurate, consistent, useful info

3. Jump to first page Goals n To empower communities through technology n Get more people involved & communicating n Educate and improve understanding n To market what we do well n To promote policies that address the causes of Family Violence- not just treating symptoms n To reinforce that no one agency or person can be an expert or solve complex problems of family violence- must collaborate across agencies n To demonstrate the value of Family Violence Agency Web sites

4. Jump to first page GIS View Big Picture combining spatial presentations and spreadsheet databases Geographical Info Systems (GIS) gives statistics a graphical look for better decisions Combine Census Data w/ organization data for spatial analysis Interpret information quickly, easily, clearly Grasp data significance faster Target efforts with limited funds

5. Jump to first page Image Technology Digitize data and images Thumbnails for Overview Capture, store, present, share digital images & linked to info Key Word & Search to find & group Executable e-mail files Digital Cameras & Video Conference Write CD-ROMS

6. Jump to first page What is Multimedia? Multimedia is a general term where user is more passive Multimedia systems use interactive techniques of hypertext media in nonlinear fashion

7. Jump to first page What is Hypermedia? Over 40 years old Hypermedia are hypertext systems that use other formats in addition to text: Images- GIF, JPEG Animation- MPEG, QuickTime Video- MPEG, QuickTime Audio- WAV, MPEG Accessible to large # users & providers at same time WWW is example of a dynamic hypermedia system

8. Jump to first page Hypermedia Documents n Hypermedia Documents accessible through hypertext links u Link to another part of the same document or to any computer on the Internet, CD- ROM, LAN, Network or PC Hard drive n WWW is collection of pages containing hypertext links on Internet n Combine media file of numerous types

9. Jump to first page Uses for Hypermedia? Document Management- Policy Manuals Remote Conferencing Connect practitioners for real-time consults Interactive Forms Tying Databases in seamless integration Education & Training Consultation & team collaboration Decision Support

10. Jump to first page Internet Technology n Browser u Netscape, Microsoft Internet Explorer, Mosaic, Lynx n HTTP- HyperText Transport Protocol n HTML- HyperText Markup Language u Special codes or tags that make the document readable by a browser n Common Software Programs Automatically Convert to HTML

11. Jump to first page World Wide Web (WWW) n A subset of the Internet n A system of documents (pages) linked together electronically n Pages containing hypermedia u Graphics u Sound u Video Clips u Animation u Regular Text

12. Jump to first page Standardization One Button publish & ease of use HTML single language for programmers GUI single program for users to learn Web browsers for every type of computer Eliminates problems of different hardware and software talking to each other Remote access- interactive and participative More Efficient and effective for info sharing

13. Jump to first page Demo Examples n Instant Scanned Documents for sharing Demo n Demo Digital Photos Captured from Camera n Demo of Photo Quality PDF Documents Scanned to be Read from a Free Reader n Automatic Interactive Forms & Database Creation Demo n Demo Images captured & catalogued n CD-ROM Interactive Search Demo n How these can be used for building Quality “Casemanagement Tools”

14. Jump to first page Common Gateway Interface? CGI is standard for interfacing external applications w/ Web servers Executed in real time CGI program transmits info to database engine getting results it displays back to client C or Fortran must compile program Perl or Unix script resides in cgi-bin directory- easier to debug, modify, maintain

15. Jump to first page New Management Skills Required n From paper-based to electronic documentation requires planning n Electronic texts offer new ways to store, retrieve, update, and cross-link info n Hypermedia documents cross-linked via keywords and integration of audio and video files n As documents become ALIVE, managers must control access, privileges, interconnections, editing

16. Jump to first page Real Life n Many organizations program months or years when there is boxed software available that does more and easier to use n Innovators not in the computer program department are seen as “stepping on turf” n Casemanagers need to work smarter with fewer resources and greater needs n Solution: Internet Technology

17. Jump to first page What This Means n Managers need to invest more into Information Resources n Internet Technology is a way to solve problems of downsizing, make better decisions for quality, and give outcomes n Strategic Benefits: u Quicker Access to Info & Faster Client Response u Improved Productivity u Changing Attitudes through Education u Efficient Knowledge Workers u Saves Public $

18. Jump to first page My Charge to You! n Stay informed n Don’t be afraid to try something new n Step out of the box n Question Authority n Do your part to help develop casemanagement tools: u Advocate for more investment in technology u Be aware of software and hardware available and evolving u Keep trying to inform others to listen

19. Jump to first page The End Or BEGINNING?