1. Understanding Practice Payments Alan Edwards & Christine Janes January 2015

2. 1.NHAIS / Open Exeter Payments. 2.Invoice Payments. 3.Useful Links and Support. Agenda

3. NHAIS / OPEN EXETER

4. Steps of NHAIS Challenges of the process SBS Supplier Set Up  Can cause delays in payments causing increase contact into SBS Auto Code creation overnight for invoices needing code creation  Payment runs happen the day after interface, this can cause additional contact into SBS, as Credits on differing Codes will not be matched to Invoices with codes already present and vice versa

5. 1.Not receiving remittance advice.  Initial system alignment disabled remittance sending. A.Contact NHS SBS and request remittance advice be sent to email of choice. (Sbs-w.supplier@nhs.net)Sbs-w.supplier@nhs.net 2.Remittance sometimes makes it difficult to reconcile payments.  Due to format of file sent to NHS SBS to pay via Oracle  Due to split payments between CCG and NHSE. A.Utilise Open Exeter to understand the breakdown of payments. B.Contact NHS SBS supplier support for assistance 0303 123 1177. NHAIS / Open Exeter

6. INVOICE PAYMENTS Paper & Electronic.

7. 1.Send the invoices by post to our post and scanning department. You will need: Trust name: E.g. Ashford & St. Peters Hospitals NHS Foundation Trust Trust Code: E.g. RTK Payables Code:E.g. Payables A185 Address: PHOENIX HOUSE TOPCLIFFE LANE WAKEFIELD WF3 1WE Invoice Payments – Paper

8. 1.Submit the invoices via our Tradeshift eInvoicing payments system: You will need to sign up to a Tradeshift account at https://go.tradeshift.com/register https://go.tradeshift.com/register You will then need to connect to NHS Shared Business Services, which only takes a moment. You then need to connect to the NHS organisations you wish to invoice. Invoice Payments – Electronic

9. 1.GP Payments (NHAIS) NHS SBS Support site  http://www.sbs.nhs.uk/home/working-with-gp-practices http://www.sbs.nhs.uk/home/working-with-gp-practices 2.NHS SBS Postal invoicing guides, addresses and trust codes:  http://www.sbs.nhs.uk/home/working-with-suppliers/postal-invoicing http://www.sbs.nhs.uk/home/working-with-suppliers/postal-invoicing 3.NHS SBS eInvoicing support and user guides:  http://www.sbs.nhs.uk/home/working-with-suppliers/e-invoicing http://www.sbs.nhs.uk/home/working-with-suppliers/e-invoicing 4.Tradeshift links for sign up and support:  http://tradeshift.com/ & https://go.tradeshift.com/registerhttp://tradeshift.com/https://go.tradeshift.com/register Support and Self Help

10. 1.NHS SBS GP / NHS Payment Support Helpdesk  0303 123 1177  GPs Select Option 2 and then Option 1.  NHS orgs Select Option 2 and Option 2. 2.NHS SBS GP / NHS Payment Support email  Sbs-w.supplier@nhs.net Sbs-w.supplier@nhs.net Support and Self Help