1. Computer Based Training (CBT) Christopher S Blocher Pennsylvania State University

2. Overview b What is CBT? b Classroom or Computer? b Pros and Cons b How does it work? b Why use it? b Effectiveness

3. Definition b Computer-assisted instruction (CAI) in which the program provides drill and practice b Computer-managed instruction (CMI) in which the program evaluates the student’s test performance, guides him/her to appropriate instructional resources, and tracks progress

4. Definition b Computer-enriched instruction (CEI) in which the computer serves as a simulator or programming device

5. Definition CBT = CAI + CMI + CEI

6. Comparing to Competition b “The world is becoming more knowledge intensive.” ~ Peter Drucker b Classroom training is norm; computer training is the future? b What are the pros and cons of each? b So which should prevail?

7. Comparing CBT to Competition b Pro Cost on declineCost on decline GraphicalGraphical ConsistentConsistent Self-pacedSelf-paced Automated RecordsAutomated Records 24 / 724 / 7 b Con Possible bandwidth Only as good as writer Size Prohibitive Vendor conjunction User computer ability Employee dedication

8. The Ultimate Question HOW CAN CBT HELP MY ORGANIZATION?

9. Solving the Puzzle Companies that use a CBT:

10. Solving the Puzzle b “The cornerstone of success in business today is knowledge.” b Audio, Visual, or Hands On Training b Self Automated Approach b Centralized Records b Module, Lesson Approach

11. Working the Magic b Placement b Access Courseware over intranet b Read/Learn/Apply b Automated Testing b Evaluation b Finalization

12. Answering the Ultimate Question b Install? b Company of responsibility b Product longevity b Customer Service b Accuracy and appropriateness

13. Answering the Ultimate Question b Re-entry point b Flexibility b Discounts and Costs b Lease/Own b Visual Accuracy

14. Answering the Ultimate Question PAYOFF ?!?!?

15. Measurement b Install Effectiveness b Modules and Lessons b Learners b Administration b Activity Flow b Overall Process

16. Remember b CBT Basics b Classroom vs CBT b Why or why not b The Ultimate Question b Measurement and Evaluation

17. Bibliography b Forlenza, Donald. Computer-based training. Professional Safety. V40 n5. May 1995. p. 28-29. b Janicak, Christopher A. Computer-based training: Developing programs with the knowledge-based safety training system. Professional Safety. V44 n6. Jun 1999. p. 34- 36.

18. Bibliography b Keckan, Maria. Computer-based staff training: Can you afford not to?. Nursing Homes. V46 n6. Jun 1997. p. 101-102.