1. is a state of mind, a feeling or emotion about an object, fact, or person.

2. Attitudes have a strong influence on your behaviors. Lady, I don’t have all day, do you want the soda or not? Certainly, I’d be happy to get that for you!

3. Types of Attitudes POSITIVE I love my life! I love my job! NEGATIVE I hate my life! I hate my job! INDIFFERENT I’m just living day to day! I don’t love or hate my job!

4. Positive Thoughts Lead to Positive Attitudes SURE! What’s your favorite color? Excuse me, can you help me find a shirt to go with those new skirts you have up front?

5. Positive Attitude Brings: Improved self confidence Better relationships Constructive behavior Better job performance Increased chance of success

6. Negative Thoughts Lead to Negative Attitudes Excuse me, can you help me find… No, I’m busy! This job is boring and a waste of my time.

7. A Negative Attitude Brings: Poor self concept Difficulties with relationships Unproductive behavior Poor job performance Greater probability of failure

8. When You… Think about, Look for,Speak of You are on your way to SUCCESS! The Positive