2. Software Accessories NBX Desktop Call Assistant

3. Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller ID (if provided) Call timer for each call log entry Missed call icon Point and click dialing to any phone in the system’s user directory Drag and drop phone numbers from anywhere on-screen Personal address book for customization Automatically launches with Windows startup Win 98/ME/NT/2000/XP compatible

4. Software Accessories DCA Main Menu One-touch access –System directory –Personal address book –Call logs –NBX user admin - NetSet –Preferences and help Voice Mail Access –Launch NetSet Login Listen

5. Software Accessories Called Party Answers… Hello! Ring... Logical connection between phone & PC allows for CTI without expensive Third-Party Adjuncts DCA Outgoing Call CO Open Contact Record Outgoing call

6. Software Accessories DCA Outbound Call (continued) Highlight choice and click Menu appears from system tray Manage multiple calls

7. Software Accessories DCA Drag & Drop Dialing 1.Highlight a number 2.Drag 3.Drop on phone icon 4.DCA does the rest

8. Software Accessories Ring... Acme Corporation (978) 749-0000 Caller ID DCA Incoming Call Logical connection between phone & PC allows for CTI without expensive Third-Party Adjuncts CO Acme Corp gives you a call Click to answer Caller ID & TAPI support force a screen-pop showing Incoming Caller Contact Record

9. Software Accessories DCA Inbound Call (continued) In the system tray –Unobtrusive –Click to answer Larger dialog box –Easy to view –Call control at the ready –Add new callers to your address book OR Red = Missed Call

10. Software Accessories DCA Incoming & Outgoing Call Logs Per call timer Includes Caller ID (if available) Point & click redial Add callers to your personal address book Per call timer

11. Software Accessories DCA Personal Address Book Add new users Add users from incoming calls Multiple numbers per user Search personal and/or system directory

12. Software Accessories DCA Personal Preferences