1. Wal-Mart Stores Inc. FFA English I Presentation by Alexander Schmidt 07-04-2002

2. “...we`re proud of what we`ve accomplished; we´ve just begun.“ (Sam Walton)

3. Preview 1.History 2.Retail Divisions 3.Good.Works. 4.Culture

4. 1. History 1962 Opening of first Wal-Mart store in Rogers, Ark. by Sam Walton 1969Company incorporated as Wal- Mart Stores, Inc. 1972 Wal-Mart listed on NYSE 1991Entrance of international market

5. 1. History 1992Death of Sam Walton 1997 Wal-Mart replaced Woolworth on Dow Jones Industrial Average 1998 Entrance into the German market 2001 Biggest single day sales in history: $1.25 billion on the day after Thanksgiving

6. World´s largest retailer $217 billion in sales More than 1.4 million associates in nearly 4,500 units worldwide More than 100 million customers per week visit Wal-Mart stores

7. 2. Retail Divisions Wal-Mart Discount Stores - general merchandise Wal-Mart Supercenters - combine grocery and a general merchandise department under one roof

8. 2. Retail Divisions Sam´s Clubs - members-only warehouse club Wal-Mart International - nearly 1,200 stores and clubs - 300,000 associates - 9 countries

9. 3. Good.Works. Operating globally and giving back locally More than $ 190 million in 2000 Four parts: -Community -Education -Environment -Children

10. 4. Culture Basic beliefs: - respect for the individual - customer service - striving for excellence Sundown Rule  get things done before sun goes down Exceeding Customer Expectations  try to be the best

11. 4. Culture Ten-Foot-Attitude “...whenever you come within 10 feet of a customer, you will look him in the eye, greet him and ask if you can help him.“ Every Day Low Prices  higher earnings due to lower prices

12. 4. Culture The Wal-Mart Cheer Give me a W! Give me an A! Give me an L! Give me a Squiggly! Give me an M! Give me an A! Give me an R! Give me a T! What´s that spell? Wal-Mart! Who´s number one? The Customer!

13. Review 1.History 2.Retail Divisions 3.Good.Works. 4.Culture

14. “Sam's establishment of the Walton culture throughout the company was the key to the whole thing. It's just incomparable. He is the greatest businessman of this century.“ (Harry Cunningham, founder of Kmart Stores and CEO of S.S. Kresge Co.)