1. Microsoft Exchange 2000 Service Pack 2 Features Mark Barringer Support Professional Enterprise Messaging Support Microsoft Corporation

2. 2 Service Pack 2 Major Features Microsoft® Exchange 2000 Server SP2 major features:  Automatic Error Reporting  Active Directory® Migration Tool  SMTP Reinstall Tool  Outlook® Web Access (OWA) Improvements  Directory Access  Message Tracking Improvements  Full Text Indexing Improvements  NEW! Exchange Management Service

3. 3 Upgrading to Exchange 2000 SP2  Windows® 2000 SP2 Required  Suggested full backup prior to upgrade  Upgrade all front-end prior to back-end servers  SMTP reinstall not supported on cluster

4. 4 Automatic Error Reporting  Send fatal error info to Microsoft using HTTPS Condition of Exchange when problem occurred Condition of Exchange when problem occurred OS version and hardware info OS version and hardware info Digital product ID to identify your license Digital product ID to identify your license Server IP address Server IP address  Limited access at Microsoft to data  Microsoft treats as confidential  Disabled by default  Microsoft Error Reporting at http://watson.microsoft.com/dw/1033/dcp.asp http://watson.microsoft.com/dw/1033/dcp.asp

5. 5 Active Directory Migration Tool  Migrate Exchange 5.5 or Exchange 2000 from different orgs  Disabled accounts created at target  Migrates security identifier (SID)  More info at http://www.microsoft.com/exchange/techinfo/ deployment/2000/Migrate_MB.asp http://www.microsoft.com/exchange/techinfo/ deployment/2000/Migrate_MB.asp http://www.microsoft.com/exchange/techinfo/ deployment/2000/Migrate_MB.asp

6. 6 SMTP Reinstall Tool  Re-creates SMTP extensions without reinstall  Used when Internet Information Services (IIS) is removed and reinstalled  Prevents having to reinstall all of Exchange 2000

7. 7 OWA Improvements  Outlook Contact Distribution List support  Log off page for kiosk operation  Segmentation to disable portions of OWA  Additional Internet Explorer 5.0 Improvements New Item Notification New Item Notification Reminders Reminders Search Search Calendar printing (Internet Explorer 5.5 SP2 or later) Calendar printing (Internet Explorer 5.5 SP2 or later) Folders and View Improvements Folders and View Improvements Faster Tree Control Faster Tree Control Maintain selected items Maintain selected items Keyboard navigation of mailbox Keyboard navigation of mailbox Next and Previous Item for reading mail Next and Previous Item for reading mail

8. 8 OWA – Contact Distribution List

9. 9 OWA – Log Off Page

10. 10 OWA Improvements  Unread message counts  New mail notification

11. 11 OWA – Search Function

12. 12 Directory Access  Directory Access tab  GUI for modifying DCs used  Registry key for ICMP - \HKEY_LOCAL_MACHINE\SYSTEM\CurrentC ontrolSet\Services\MSExchangeDSAccess\Ld apKeepAliveSecs (note this registry key name has been wrapped for readability)  Directory Access Profiles  Relies on Exchange Management Service

13. 13 Directory Access Tab

14. 14 Message Tracking Improvements  Requires delegated permissions Exchange View-Only Administrator Exchange View-Only Administrator Exchange Administrator Exchange Administrator Exchange Full Administrator Exchange Full Administrator  Required for all servers involved  May fail if server times off by 5 minutes  Relies on Exchange Management Service

15. 15 Full Text Indexing Improvements  Check point script recommended  Allows backups in catalog directory Two check point record files:.chk1.gthr and.chk2.gthr Two check point record files:.chk1.gthr and.chk2.gthr 13 files of the last known complete & uncorrupted set of catalog files stored in a Save subdirectory 13 files of the last known complete & uncorrupted set of catalog files stored in a Save subdirectory  Off by default, requires 200 bytes per document  5,000,000 messages or documents in your database generate Check Pointing files totaling 1 GB

16. 16 Exchange Management Service  NEW! Microsoft Exchange Management Service  Directory Access display and message tracking functionality depend on the new Microsoft Exchange Management Service  These will fail without this service running

17. 17 Exchange Management Service

18. 18 Resources  SP2 release notes  Help file - Exadmin.chm  http://www.microsoft.com/exchange/ http://www.microsoft.com/exchange/  http://support.microsoft.com/ http://support.microsoft.com/

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