1. Mullen 2005 Labor Union A labor union is an organization of employees that uses collective action to advance its members’ interests in regard to wages and working conditions. Industrial unions include all the employees in a company or industry, regardless of occupation. Craft unions include workers who belong to one craft or to closely related group of occupations.

2. Mullen 2005 Labor Relations Labor relations is the continuous relationship between a defined group of employees and management. The relationship includes the negotiation of a written contract concerning pay, hours, and other terms and conditions of employment as well as the interpretation and administration of this contract over its period of coverage.

3. Mullen 2005 Employee Reasons for Joining Unions Job security Socialization and group membership Safe and healthy working conditions Communication link to management Fair compensation

4. Mullen 2005 Collective Bargaining Collective bargaining is a process by which the representatives of the organization meet and attempt to work out a contract with the employees’ representative--the union.

5. Mullen 2005 Administering the Contract DISCIPLINE Most contracts retain management’s right to discipline employees Typical expectation is to follow legal due process GRIEVANCES Are complaints, whether valid or not, about organizational policies ARBITRATION Is a quasi-judicial process where a neutral third party provides a binding settlement (award) for unresolvable disputes Typically follows the first three steps in Exhibit 16-10

6. Mullen 2005 Labor Relations The continuous relationship between a defined group of employees and managers regarding: Working conditions Discipline Hiring and Promotions

7. Mullen 2005 Mandatory Subjects of Bargaining Bargaining Rates of pay /wages.Rates of pay /wages. Hours.Hours. Benefits.Benefits. Seniority.Seniority.

8. Mullen 2005 Collective bargaining is the process by which unions and management establish the terms and conditions of employment. Collective Bargaining

9. Mullen 2005 Steps for Negotiating Pre-negotiation Selecting negotiators Developing a bargaining strategy Using the best tactics Reaching a formal contractual agreement

10. Mullen 2005 Citation: muldoonski.com/hrm/Fall%202005%20Labor%20Union. ppt‎