1. Challenges of Changing Internet Landscape Juhani Juselius,.FI

2. | [Date] [Name, title] 2

3. | Challenges in the past.FI.LV Anycast DNS Automated registry op. EPP IDN DNSSec Strong growth Int'l co-operation Ready for competition [Date] [Name, title] 3

4. | Challenges in the past [Date] [Name, title] 4.LV and.FI have outperformed all technical and business process related challenges so far because of »Teams of experts »Experience »Motivation »Co-operation

5. | Challenges of changing landscape [Date] [Name, title] 5 But, the world around us is changing and we might not be that good in handling those totally different challenges.LV.FI RedelegationChanges in policy Internal reorganization

6. | Challenges of changing landscape vs..fi policy [Date] [Name, title] 6 Detailed Domain Name Act Need for policy changes recognized in 2009 »Registry – registrar model »Opening up »Possibility to contact registrants by email only »No need for 15 year limit for private persons »No need for restricting Warehousing In force? 2016?

7. | Challenges of changing landscape (.fi) - Reorganization [Date] [Name, title] 7 # people # domains # workload

8. | Reorganization [Date] [Name, title] 8 The whole agency was reorganized 1.1.2013 - 31.12.20121.1.2013 - Lawyer 1100% Lawyer 2100% Lawyer 30% Technical specialist 1100% Technical specialist 2100% Customer service 1-680% Head of Customer Service80% Head of Unit100% Total FTE10.6 40% 70% 40% 100% 80% 60% 0% 60% 7.5

9. | Challenges of changing landscape (.fi) - Reorganization [Date] [Name, title] 9 Effects »Marketing »Complete system testing »Actions against warehousing, private name vialations, foreign registrants »Participation to WSIS and national IGF processes Registry – registrar model ???

10. Thank you Juhani Juselius,.FI