1. Learning Objectives Study the lodging industry
Appreciate the immensity of the restaurant-food service industry
Learn the current trends in resorts and timesharing mode of operation
Discover why meetings and conventions as well as meeting planners are so important to tourism

2. Operating Sectors of the Tourism Industry

3. (Chains/Independent)
Accommodations Structure
Accommodations
Non-Commercial
Commercial
Private
Non-Profit
Institutional
Hotels
(Chains/Independent)
Motels
Bed &
Breakfast
Time Share
Facilities
College/ University
Private
Homes
Hostels
Resort
Hotels
Upscale
Upscale
Mid Range
Economy
Spas and Health Care
Facilities
Suite Hotels
Spa
Home
Exchange
Shelters
Mid Range
Meetings &
Convention
Hotels
Deluxe
Casino
Extended Stay
Budget
Budget
YM / YWCA
Airport
Hotels
Luxury

4. The Lodging Industry
World hotel room inventory grows about 2.5% a year
Occupancy rates average about 65% overall
72% of the world’s hotel rooms are located in Europe and North America. Europe has 45% of the rooms
In 2006, the U.S. lodging industry generated $133.4 billion in sales, numbered 47,135 properties, 4.4 millions rooms, and recorded profits of $26.6 billion

5. Top 25 Hotel Chains (2006) Rank Corporate Chain Rooms Hotels
1 InterContinental Hotels Group 556,246 3,741
2 Wyndham Hotel Group 543,234 6,473
3 Marriott International 513,832 2,832
4 Hilton Hotels Corp. 501,478 2,935
5 Accor 486,512 4,121
6 Choice Hotels International 435,000 5,376
7 Best Western International 315,401 4,164
8 Starwood Hotels & Resorts Worldwide 265,
9 Carlson Hospitality Worldwide 145,
10 Global Hyatt Corp. 140,
11 TUI AG/TUI Hotels & Resorts 82,
12 Sol Meliá SA 80,
13 Extended Stay Hotels 75,
14 LQ Management LLC (was La Quinta Corp.) 64,
15 Westmount Hospitality Group 63,
16 Société du Louvre 59,
17 Jin Jiang International Hotels 53,
18 Golden Tulip Hospitality/THL 51,
19 Interstate Hotels & Resorts 50,
20 NH Hoteles SA 47,
21 Vantage Hospitality Group (American Best Value Inns) 46,
22 Rezidor Hotel Group 45,
23 Fairmont Raffles Holdings International 44,
24 MGM Mirage 43,
25 Walt Disney World Co. 40,
*Rankings are based on total rooms
Source: Hotels, July Hotels magazine, a Cahners Publication, 2000 Clearwater Drive, Oak Brook, IL, U.S.A

6. Resorts and Timesharing
41% of the world’s timeshare units are located in the U.S.
There are 4.4 million U.S. timeshare owners
Timeshare resorts are located in 95 countries
Timeshare owners reside in more than 174 nations
Major companies such as Disney, Hilton, Marriott, and Hyatt have become involved in timeshare

7. Food Services Structure
Fast Food
Restaurants
Cafeterias
Traditional
Restaurants
Independent
Chain
Independent
In-Hotel
Minimal Service
Specialty
Ethnic
Specialty
Ethnic
Local
Local
Full Service
Broad Menu

8. Food Service Industry (2007)
U.S. sales total estimated $537 billion – 5.0% over 2006
Employs more than 12.8 million people
Restaurant industry provides work for more than 9% of those employed in the United States
Industry employees more minority managers than any other retail industry
935,000 locations
Travelers contribute about $130 billion to sales each year

9. Meetings and Conventions
Industry worth $122.3 billion
Average convention attendee spends $290 per day in the city, stays 3.5 days and spends $1,036 per event
Convention centers are expanding
© John Wiley & Sons, Inc, 2009