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Published byMichael Black Modified over 9 years ago
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0 Adapting Content for CHWs to Mobile Phones: Multimedia for CHWs
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1 D IMAGI & C OMM C ARE
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2 We develop open source mobile technology We make software solutions that do not require software developers to deploy We focus on creating solutions for resource-limited settings We are not content-experts; we always work with an implementing partner to develop a deployable technology About Dimagi
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3 CommCare: Mobile Phone-based Job Aid Record Client information Question Select Exit CommCareHQ Information System CommCareHQ Information System Select Exit SMS Reminder Reena is overdue for her follow-up treatment please follow-up with her. SMS Reminder Reena is overdue for her follow-up treatment please follow-up with her. Follow-up with clients Find Existing Clients Provide Multimedia counseling and Disseminate information Build / Modify Application Manage Your Data and Workforce
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4 M ULTIMEDIA
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5 Multimedia for Community Health Apps Types of multimedia to consider: Images Audio Video Multimedia can have two major functions: Aid in communicating concepts to clients Assist CHW in use of the application
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6 Images and Audio for each question can aid CHWs and reinforce training
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7 Audio playback and icons in options can make counseling sessions more engaging
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8 Icons and audio playback in the menus aid with navigation in the application
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9 Benefits/Considerations Benefits: Can make counseling sessions more engaging Can increase credibility of CHW Can help CHW remember to fully address topics Can make sensitive topics easier to broach Considerations: Takes time and resources to develop content Sometimes physical materials are superior Frequently require training to use effectively May alter the interaction between CHW and client if CHW relies too heavily on multimedia
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10 Audio Messages Audio messages can be directed to user (provide instruction) or to client(provide counseling) Not everyone wants audio! Need to be understandable: Appropriate language Clear recordings Need to be engaging: Useful information Not too long
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11 Testing Testing your app is crucial Discuss your ideas with other people Speak to CHWs and their clients early on- they can provide very useful feedback Don’t be afraid to make changes – but better earlier than later
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12 Importance of Field Testing
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13 Key Takeaways: Multimedia for CHWs Work with the CHWs Determine if the CHWs need help navigating the form(s) and interpreting the questions Participate in their activities to get a sense of their workflow Ask what the CHWs think about the use of multimedia Assess the program’s resources Find out how much time/money to create/format media content is available Determine if there are existing materials/resources that can be used or adopted Making a training plan about the effective use of media Test, Test, Test Include users and local stakeholders early on Budget sufficient time for field testing and iteration
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