1. PI Trickles Down At the Water District Emile Richard Portland Water District Portland, Maine

2. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 2 Outline Portland Water District (PWD) –Who we are –History of PI at PWD Business Challenges –Leveraging the PI Investment System Design Elements Training Technique –Measurements of Success Examples of Using PI Future Plans

3. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 3 Water Wastewater The Portland Water District Service Area 1245 3 1245 2 140 Square Miles

4. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 4 The Portland Water District  Chartered in 1908  Drinking Water to 11 Communities Serving a Population of 200,000  Primary Water Source – Sebago Lake Employees: 190 Customers: 50,000 Connections Water Delivered: 24 MGD Water Mains: 975 Miles Wastewater Pipe: 90 Miles Wastewater Pump Stations: 70 Wastewater Treatment Plants: 5

5. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 5 History of PI at PWD Current Statistics  135 PLCs  4534 PI Points Primary PI Tools  ProcessBook  DataLink Issues  Staff Focus  Keeping Up With the Demand & the Demand & the Technology the Technology

6. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 6 Business Challenges at PWD 1.Leveraging the PI Investment  Does it serve a purpose?  Would anyone care if the PI was shutdown? 2.Measuring the Success  Numerous Examples of Success, but it is tough to measure their savings directly.  Is it possible to measure the ROI of an email service or a telephone system? Can a business survive without them?

7. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 7 Leveraging the PI Investment Leveraging the PI Investment - Rolling Out the PI System Data Source Closest To Users –Reliability is Needed –Contingencies Needed for Unreliable Data Links SCADA Reliability is Important for PI Data Reliability Garbage In = Garbage Out Need a Minimum of 6 mo. Of data to be of value to users It is easy to keep years of data accessible to users due to PI’s data compression and big hard drives

8. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 8 Leveraging the PI Investment - Affect All Levels of Personnel Easy to get Managers and Technical Staff to use PI Harder to get Operations Staff involved The “War Room” Projector Video Projection Technology is Readily Available Continuous Training Fosters “Buy In” “PI Guy” Attends the Weekly Meetings Eliminate “Buy In” Road Blocks Clear Up Issues Quickly

9. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 9 Measures of Success - Wastewater Operations Wastewater Pump Station Inspections –Site Inspection frequency reduced markedly –Daily off site monitoring –Enhanced troubleshooting ability –Enhanced emergency response and alarm prioritization

10. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 10 Measures of Success - Wastewater Operations A Simple Trend Gives the Operations Staff a Lot of Information  Wet Well Level  Pump Run Status  Better than a 15 minute visit, but without the travel time  Ad-hoc Trends are a valuable troubleshooting tool

11. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 11 Measures of Success - Water Distribution Monitoring Valve Turning Event Verification of a Normal Maintenance Activity Very Brief Transient – less than a second Other Uses:  Main Break Analysis  TV News Spot

12. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 12 Measures of Success - One Year Trends 7 Day 1 Year Pump Discharge Flow Analysis RTU Polling Rate One Year Trends Yield a Wealth of Information Not Seen On Shorter Time Spans Trends. PI Facilitates This Kind of Analysis.

13. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 13 Measures of Success - Process Monitoring Pack the Page Plant Management “Dashboard” Developed by the operations engineer Ad-hoc Trends are used extensively

14. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 14 Measures of Success All of the previous examples were from users from all levels of District employees All of the examples had a direct impact on the business Benefits: –Putting the Data to Work Report Generation Decision Making Troubleshooting Design Tool –Remove Barriers Only Limited By User’s Imagination Limited By Resources to Make It Happen

15. Copyright © 2006 OSIsoft, Inc. Company Confidential. All rights reserved. 15 Future Plans Continue Growing PI by Increasing the PI Point Count Create the Full Array of SCADA HMI Displays Within PI ProcessBook Explore the use of the Web Parts Application