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Creating Online Engagement The benefits of face-to-face training at a distance David Gardner, CEO VenueGen dgardner@venuegen.com
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Slide 2 Cost Savings (Reduced travel/time costs) Better Knowledge Transfer (Shorter, more frequent sessions) Leverage Content (Use existing ILT material) * 2010 SOIR Report Industry Shift: 23% Increase in Online ILT * the PROS
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Slide 3 Industry Shift: 23% Increase in Online ILT * Less Engaging (Ranked #1 VILT Problem) Less Personal (Field staff less connected) Weaker Outcomes (Less effective than face-to-face) the CONS * 2010 SOIR Report
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Slide 4 Reason for Cons: Available tools were not designed for online ILT Learners using web conferencing tools are not even viewing the shared content window over 60% of the time. - ASTD 2010 Report Learners using web conferencing tools are not even viewing the shared content window over 60% of the time. - ASTD 2010 Report
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Slide 5 Reason for Cons: Available tools were not designed for online ILT Web Conferencing Passive, non-engaging Built for one-way broadcasting Limited content integration Video Conferencing Limited scalability (8-9) Requires extra hardware No sense of presence
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Slide 6 Isolated Passive Powerless Disengaged Tired Web Conference Broadcasting Model
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Slide 7 Presence creates a continuous feedback loop Immersive Participating Model Present Engaged Empowered Participative Energized
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Slide 8 How would you rather spend the next eight hours? Web Conference Broadcasting Model Immersive Participating Model
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Slide 9 Superior sense of presence = More engaged learners = Better learning outcomes * *VenueGen Whitepaper: Crucial Elements for VILT Engagement
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Slide 10 See who is talking and to whom See where others are looking Here voices directionally Communication of Focus
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Slide 11 Not a passive bystander Choose where you look Communicate non-verbally Learner Empowerment
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Slide 12 Recognize others on sight Memorable “face-time” Feel the human element A Personal Experience
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Slide 13 Reclaiming the tools trainers once wielded Walk around while talking Wait for everyone to look up Have learner present up front Compare work side-by-side Look someone in the eye Vote with laser pointers Affirm someone by nodding Role play Point at someone Make a quizzical expression Give awards Applaud for someone Change the venue etc… Web ConferencingImmersive Virtual Classrooms
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Slide 15 “Web conferencing for ILT is just speaking into the abyss and hoping for the best…” - Xerox Trainer “Web conferencing for ILT is just speaking into the abyss and hoping for the best…” - Xerox Trainer
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Slide 16 Game Changer: Breaking the Technology Trend Face-to-face engagement, as practical as web conferencing Most Engaging Least Engaging Fewest Obstacles Most Obstacles Audio Conferencing Web Conferencing Video Conferencing Telepresence Rooms
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Slide 17 Superior Content Integration Spread content out side-by-side Multiple users can present content at the same time Unique content platform requires 80% less bandwidth
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Slide 18 “Using any other modality is like viewing content through a straw” - Learner at Takeda Pharmaceuticals “Using any other modality is like viewing content through a straw” - Learner at Takeda Pharmaceuticals
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Must be browser-based (no admin rights required/firewalls) Must be extremely simple to learn and use Must produce reasonable graphical fidelity Must include immersive presentation training Other Considerations…
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Need not mirror your physical facilities Need not include custom simulators/scripting …& Non-Considerations
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Slide 21 dgardner@venuegen.com Email me for a complementary VenueGen account and hands-on immersive environment demonstration
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Questions and Answers
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